The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I really need an app that has a status history available me up customers, and it appeared as thought this app would do that. However, I could not even install the app successfully, and there was no response from the developers.
Installed it fine but the app stopped responding after 15 minutes and can't connect to the developer's server.
This is the second custom order status app I've tried in the last hour that has fallen flat on its face due to issues with the developer's servers.
Someone seriously needs to code something that is more reliable than this.