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All-around great app. The customer service is fantastic, and they really care about their customers' requirements. They are also continually developing the app to add more functionality, which is really helpful.
Thank you for your kind words! We're thrilled to hear that you're enjoying the app and that our customer service has been helpful to you. Our team is committed to continuously improving the app to better serve your needs. We truly appreciate your support!
This app has made it possible for us to sell fabric by the square inch even though it is priced by the yard. It is easy to edit and duplicate the calculators, and also to add the calculator to products without having to add code or edit html.
Support is great - response within an hour, and fixed within minutes.
Thank you for your detailed feedback! We're thrilled to hear that our app has streamlined your process for selling fabric by the square inch. It's fantastic that you found the editing and duplication features user-friendly, and we're glad the support team could assist you so quickly. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support!
After trying several available options, we chose this one because it is the best app in its category! It also offers the best support, provided by Kristina, who is always attentive, helpful, and responsive to all my requests for assistance in getting my sticker store online. I highly recommend it!!!
Thank you so much for your wonderful review! We're thrilled to hear that you found our app to be the best choice and that Kristina was able to provide such helpful support. We'll make sure to pass on your kind words to her. Your recommendation means a lot to us, and we're here to assist you anytime you need. Thanks again for choosing us!
Still setting up, excellent support from Kristina, and great patience working with a Novice like myself!! Thank you :)
Thank you so much for your kind words! We're thrilled to hear that Kristina was able to provide excellent support during your setup process. It's always our goal to ensure every customer, regardless of experience, feels confident with their new system. We're here for you every step of the way—don't hesitate to reach out if you need further assistance!
The team behind Custom Price Calculator are quick to reply, extremely helpful and always go above and beyond to help you with any problems or improvements that you are after. This app is extremely customizable and creates the perfect user experience when selecting from many variants.
The data lookup has been a standout for me as a unique feature that makes custom dimension pricing effortless.
I highly reccommend this app.
Thank you so much for your kind words! We're thrilled to hear that you find Custom Price Calculator helpful and that our team has met your expectations. We're especially glad you appreciate the data lookup feature. Your recommendation means a lot to us! If you have any further suggestions or need assistance, feel free to reach out.
The app and support service has been amazing. Namely Kristina, who has been most helpful and patient with helping us out with our formula. I would highly recommend this app for its functionality and broad feature set.
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our app and support service. Kristina is indeed fantastic, and we’re glad she could assist you with your formula. We appreciate your recommendation and are grateful for your feedback on our app’s functionality and features. If you need any further assistance, please don’t hesitate to reach out!
Calculator works our needs very well and customer support is top!
We’re delighted to hear that the calculator is meeting your needs and that our customer support has been top-notch. Your satisfaction is our top priority, and it’s wonderful to know we’re hitting the mark.
Amazing customer service! Kristina was able to help me figure out my complex formula that no other App was able to do! This customer service alone is worth the monthly price!
Thank you for your glowing review! We're so glad to hear that Kristina was able to help you with your complex formula. It's wonderful to know that our customer service made such a positive impact on your experience. We appreciate your support and are always here to help with any further questions or needs you may have!
Many important features are not supported. For example, here's a list of features we have discovered are not working correctly/as expected.
- one-time fees (like expedited fee). If you want to add a one-time fee to a product with a quantity of 3, it'll add 3x that one-time fee without a reasonable workaround.
- It doesn't work on a product that is featured directly on the home page. The product must be reached through the catalog/product page for the feature to work (otherwise when adding to cart the value is 0).
- doesn't have a support for customizing emails so the user gets email based on their selections.
- doesn't have a way to calculate item weight based on selections.
- if you have any numbers or special characters in the name of a drop-down, it will break the price calculation formula.
the feature works well if you have a very basic use case but if you have a complex product and features, it is still quite lacking.
My formula was complicated, and I wasn't sure how to handle it. The entire team pitched in to help me so my calculator looked and operated exactly the way I need it to. Customer service is excellent!!
Thank you so much for your kind words! We're thrilled to hear that our team was able to help you with your complex formula and ensure your calculator works just the way you need it. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!