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Por calificación
App works fine. However i just installed it from my website and now a lot of products are missing the quantity input and i can't get it back.
I'm sorry to hear that you're experiencing issues with missing quantity input for products after installing the app from your website. We have sent you an email and we would be happy to assist you. Providing us with specific details of the issue will help us better understand the problem and provide you with a solution.
It seems this app is doing its job and is easy to work with. And a great shout out to Deanna! Helpful, quick, pleasant and efficient customer service.
It's great to hear that you find the app useful and easy to work with. And it's even better to know that Deanna provided you with excellent customer service. We are always striving to provide the best possible experience for our users, and your feedback helps us to continue to do so. Thank you for taking the time to share your thoughts with us!
Very Very bad customer service!!!!!! i am trying to reach them our from past 1 week but they are giving responses after 1 or 2 days!! i want to have this app on my shopify store but i seek help and no help is given at all, they are not even giving a specific time so that i can sit and resolve my issue in one go!!!!
We deeply regret the challenges you've encountered regarding our customer service. Your frustration is entirely valid, and I apologize for any disruptions this situation may have caused. Your feedback is highly regarded, and we are taking this issue seriously.
We are fully dedicated to enhancing our response times and ensuring you receive the necessary support to successfully integrate the app into your Shopify store. We have been attempting to reach out to you through email and chat to address these concerns. Kindly respond to our messages so that we can work together to resolve these issues promptly. Your satisfaction is our priority.
Cette application est vraiment géniale! Je suis en entrepreneur avec des connaissance de base en web et j'ai été capable d'obtenir facilement le résultat voulu. Ainsi, le client peut insérer dans ma boutique web des mesures exactes et obtenir le prix qui est associé à une charte détaillée. Le design obtenu est épuré et professionnel. De plus, l'application est très abordable et le service à la clientèle efficace.
The functions of the APP are very powerful, and its loading speed is very smooth. Applause to the customer service staff who solve the problem quickly and seriously.
Great app and support. Asked for support and they helped within a few hours to solve the problem. Clear recommendation!
The calculator app's embedded function falls short of expectations. It lacks integration with other apps and cannot be translated, hindering user experience. Technical support's response to the issue was unsatisfactory, advising to use Google Translator on Google Chrome instead. Overall, a frustrating experience, and I rate it 1 out of 5 stars.
We deeply regret that our embedded calculator app did not meet your expectations and fell short in terms of integration with other apps and translation capabilities. We understand how crucial these features are for a smooth user experience. Your frustration is entirely valid.
We apologize for the unsatisfactory response you received from our technical support team. Their suggestion to use Google Translator on Google Chrome is not a proper solution and doesn't address the core issues you're facing.
Your feedback is essential to us, and we're committed to improving our app and support services. We apologize for the inconvenience you've encountered and appreciate your honest assessment. We are actively working to address these concerns and ensure a better experience for all users. If there's anything specific you'd like to share or discuss further, please don't hesitate to reach out.
It was great to start with then I found I needed some help/support so went there help page to contact them but there is no email address on the help page, no way of logging a support ticket without an account, no way of creating an account to log a ticket. I then found an email address then made contact, the speed of the response, help and very honest and polite feedback was a very impressive response from the company.
Ho cercato per giorni un app che potesse essere di aiuto nella creazione di un configuratore che mi aiutasse con i prezzi. Questa è in assoluto la miglior app che ho trovato, oltre al fatto che è la più bella a livello di design non ho mai riscontrato un team di supporto cosi fantastico. rispondono in pochi minuti e ti aiutano in tutto. un assistente mi ha proposto addirittura una video call per risolvere i miei problemi. Sicuramente consigliatissima. complimenti
Siamo davvero felici di sentire che hai avuto un'esperienza così positiva con l'app e il suo team di supporto! Apprezziamo molto il tuo feedback e siamo lieti che l'app abbia soddisfatto le tue esigenze per la creazione del configuratore e che il design ti sia piaciuto. È fantastico sapere che il team di supporto è stato così disponibile e reattivo nel risolvere i tuoi problemi, compresa l'offerta di una videochiamata. Grazie mille per le tue gentili parole e per la tua raccomandazione. Siamo qui per aiutarti in qualsiasi momento ne avessi bisogno.
What fantastic service, I have been battling with installing a simple roll calculator for weeks, I jumped on to custom price calculator and Kristina helped me in no time, she never gave up. So happy I found you guys.
Thank you for sharing your positive experience with us! We're thrilled to hear that Kristina was able to provide you with excellent assistance and help you with the roll calculator installation. Our team is dedicated to going above and beyond to ensure our users' satisfaction, and it's great to know that we could make a difference for you. If you have any more questions or need further support, please don't hesitate to reach out. We're here to help and glad to have you as part of our community!