Reseñas (246)
Refinar
-
Por calificación
Seems to work well for getting a price. Although it hangs when creating a product at the point where the customer, clicks "Add to Cart", it can hang for minutes. I've contacted support, no reply. It has something to do with inserting product variants in the back end. Update: I had logged a support ticket with the developer and had no response until I left this review. The team then got back to me and helped fix the problem. It now runs much faster. The developer explained that there was an issue with Shopify's system, whereby after a new product variant is inserted the price may not reflect in Shopify's database for up to 20seconds. However, for me this lag was lasting up to minutes. To fix this it was explained to me that the developers have to get access to your theme and change it to source the price directly from the App. - It would be nice if the developers could build in information to allow us store builders to do this ourselves. If it can't be done automatically. It would be nice to see Shopify add support for creating variants on the fly. In the meantime, if adding a product to the cart hangs it seems you'll need to lodge a ticket with the App team to make a change.
I am very sorry to hear about this. Many themes behave differently and therefore we need to help with the setup. Our support team has just reached out to you to get the information required to get this working for you.
I hope this resolves the issue ASAP.
Thanks
I tried a few other calculators but this one is the best I've found. The more I work with it, the more expansive its capabilities seem to be! And the support!!!! Sahil is the best! What kind of support team offers to have a video call where they walk you through your problems, sharing screens, to find a solution? Nowhere, except here. Choose this App if only for the outstanding service they provide! Thank you Sahil for exceptional support!
This is a great app so far. It works well for the intended purpose. The support is excellent as they go beyond what is required.
At last, I found this app does a lot of the complicated price calculations that I was looking for. Really worth checking out if you need some special calculation features in your shop. Deanna at support was most helpful when I needed her:-)
This is the best app for the feature it provides. Easy and simple to use. Does what it says. A lot of new features are promised to be coming soon.
It really helped us provide custom pricing for our products which was not possible with any other app the way it can be done with this app.
The support is quick and friendly. They helped a lot in the process from installation to configuration.
Thanks a lot.
I have migrated to this app from another and am very glad I did. The app is easy to install and create custom calculators. The support has been excellent and Sagar managed to get this going on my website in a short time (some custom code conflicting with the app). Very happy customer!
App works fine. However i just installed it from my website and now a lot of products are missing the quantity input and i can't get it back.
I'm sorry to hear that you're experiencing issues with missing quantity input for products after installing the app from your website. We have sent you an email and we would be happy to assist you. Providing us with specific details of the issue will help us better understand the problem and provide you with a solution.
It seems this app is doing its job and is easy to work with. And a great shout out to Deanna! Helpful, quick, pleasant and efficient customer service.
It's great to hear that you find the app useful and easy to work with. And it's even better to know that Deanna provided you with excellent customer service. We are always striving to provide the best possible experience for our users, and your feedback helps us to continue to do so. Thank you for taking the time to share your thoughts with us!
Very Very bad customer service!!!!!! i am trying to reach them our from past 1 week but they are giving responses after 1 or 2 days!! i want to have this app on my shopify store but i seek help and no help is given at all, they are not even giving a specific time so that i can sit and resolve my issue in one go!!!!
We deeply regret the challenges you've encountered regarding our customer service. Your frustration is entirely valid, and I apologize for any disruptions this situation may have caused. Your feedback is highly regarded, and we are taking this issue seriously.
We are fully dedicated to enhancing our response times and ensuring you receive the necessary support to successfully integrate the app into your Shopify store. We have been attempting to reach out to you through email and chat to address these concerns. Kindly respond to our messages so that we can work together to resolve these issues promptly. Your satisfaction is our priority.
Cette application est vraiment géniale! Je suis en entrepreneur avec des connaissance de base en web et j'ai été capable d'obtenir facilement le résultat voulu. Ainsi, le client peut insérer dans ma boutique web des mesures exactes et obtenir le prix qui est associé à une charte détaillée. Le design obtenu est épuré et professionnel. De plus, l'application est très abordable et le service à la clientèle efficace.