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Was very impressed by how quickly Kristina responded and was on the case immediately, with the issue sorted in a very quick time period. Very reassuring to have that kind of support.
We're glad to hear that you were impressed by Kristina's quick response and efficient resolution of the issue. Providing timely support is important to us, and we're pleased to have been able to assist you promptly. Thank you for your feedback and for choosing our service!
great app, still missing some personalisation, such as size of the configurator but very helpful and quite easy to use!
The customer support for this app was fantastic! Unfortunately, my customer base did not respond well to the different look of the app settings and I had to discontinue use of the app. But if you are looking for a calculator app, this one is a great place to start!
The app has a good base and would be a good too for many businesses.
But the fact that it cannot work with Base Shopify Variants takes away the value of this app for our situation. We sell items that have Standard and Custom sizes, but this app cannot do custom pricing at the variant level so it's a no for us.
Customer Service was great though, so still dropping a 5 star review.
Extend the functionality to allow assignment at the Variant/SKU level and you would have a fabulous product that would certainly have a much larger appeal and market.
Outstanding customer support and personalized assistance in creating a custom price calculator specific to our needs. Thanks Kristina!
We're thrilled to hear you had an outstanding experience with our customer support, especially with Kristina's personalized assistance in creating a custom price calculator. Thank you for your kind words!
Very good app. If problems arise, customer service is quick and helpful. 5 stars
Thank you for the glowing review! We're delighted to hear that you find our app to be very good and that you've had positive experiences with our customer service team. Providing quick and helpful support is a top priority for us, and we're thrilled that we've been able to assist you promptly whenever issues arise. Your 5-star rating means a lot to us, and we're grateful for your support. If you ever need anything else or have further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our app!
Although we initially encountered some challenges setting up the app, the support team provided excellent assistance. Overall, we found the app to be beautiful and functional.
Thank you for sharing your experience! It's great to hear that despite some initial setup challenges, the support team was able to provide excellent assistance. It sounds like their support made a significant difference in your overall experience with the app. Plus, finding it both beautiful and functional is definitely a bonus. Your feedback will be helpful for others considering the app.
BEST CUSTOMER SERVICE
Outstanding support and a great little app!
It's wonderful to hear that you've had such a positive experience! Outstanding support paired with a great app can really make all the difference. Thanks for sharing your feedback—it's sure to be helpful for others looking for reliable solutions.
Making the formula workable is not easy and needs more tutorials.
Thank you for your feedback! We recognize that working with complex formulas can be challenging, and we appreciate your patience. We’re continually working to enhance our resources and tutorials to support our users better. We’re here to help you achieve your goals and have sent you an email with further assistance.