Avis (186)

Note globale
4,7
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
1 octobre 2022

The app did not display the calculator as desired. I admit that I was using it for general calculations display, and it is possible that my problems were user error. When I just about had it customized to display as desired, it no longer displayed the calculators at all. Deleting and making new calculators did not fix it. Deleting and creating new products did not fix it. Uninstalling and reinstalling did not change anything.
The user interface is more than adequate. It is not polished. It was fairly easy to create calculators once I understood the mechanics.
It is more customizable than the other options, which is why I tried it.
I can't rate it higher because it did not do the thing I installed it to do. Ultimately I sought a custom solution.

Quondam Carbon
États-Unis
Environ 6 heures d’utilisation de l’application
ApiPPA a répondu 20 octobre 2022

Thank you for your feedback. Our team has been reaching out to you to set up a call work through your use case and see how we can help. Also, please feel free to email us at: support@custompricecalculator.com

21 mars 2025

My Store
Suède
6 mois d’utilisation de l’application
13 mars 2024

bulbaum store
Allemagne
Presque 3 ans d’utilisation de l’application
14 mars 2024

East Coast Sod
États-Unis
11 mois d’utilisation de l’application
1 juillet 2024

Perlife
Turquie
6 jours d’utilisation de l’application
25 février 2024

printsol
Lettonie
18 jours d’utilisation de l’application
2 août 2024

Making the formula workable is not easy and needs more tutorials.

My Store
Chine
14 minutes d’utilisation de l’application
ApiPPA a répondu 5 août 2024

Thank you for your feedback! We recognize that working with complex formulas can be challenging, and we appreciate your patience. We’re continually working to enhance our resources and tutorials to support our users better. We’re here to help you achieve your goals and have sent you an email with further assistance.

18 juin 2024

great app, they always help when you need it

AltanOasen
Danemark
21 jours d’utilisation de l’application
24 avril 2024

Excellent support

HM Canvases Ltd
Royaume-Uni
16 jours d’utilisation de l’application
5 mars 2024

The customer support for this app was fantastic! Unfortunately, my customer base did not respond well to the different look of the app settings and I had to discontinue use of the app. But if you are looking for a calculator app, this one is a great place to start!

boardandlog
États-Unis
21 jours d’utilisation de l’application
30 octobre 2023

Dopo aver inserito un nuovo calcolatore di prezzo, se aggiungo il prodotto al carrello mi crea una nuova variante di quel prodotto

Prova Negozio Stoffe
Italie
3 jours d’utilisation de l’application
ApiPPA a répondu 4 janvier 2024

Hello, we have tried to contact you multiple times to see how we can help. Please feel free to reach out to us at support@custompricecalculator.com

Thanks!

9 août 2023

The Greatest thing about this app is the AMAZING tech support, they are here to make any calculations come to life no matter how complex your business needs are! KRISTINA is the absolute best!

Krebs Promotional Products
États-Unis
Plus de 2 ans d’utilisation de l’application
ApiPPA a répondu 31 octobre 2023

We're truly grateful for your enthusiastic feedback! It's wonderful to hear that our app's greatest strength, in your opinion, is the exceptional technical support provided by Kristina. We're here to make sure that even the most intricate calculations for your business are brought to life seamlessly. If you ever have more complex needs or questions in the future, please don't hesitate to reach out. Your success is our priority, and we're delighted to have the opportunity to assist you!

24 juillet 2023

The calculator app's embedded function falls short of expectations. It lacks integration with other apps and cannot be translated, hindering user experience. Technical support's response to the issue was unsatisfactory, advising to use Google Translator on Google Chrome instead. Overall, a frustrating experience, and I rate it 1 out of 5 stars.

Rayfence
Espagne
5 jours d’utilisation de l’application
ApiPPA a répondu 9 août 2023

We deeply regret that our embedded calculator app did not meet your expectations and fell short in terms of integration with other apps and translation capabilities. We understand how crucial these features are for a smooth user experience. Your frustration is entirely valid.

We apologize for the unsatisfactory response you received from our technical support team. Their suggestion to use Google Translator on Google Chrome is not a proper solution and doesn't address the core issues you're facing.

Your feedback is essential to us, and we're committed to improving our app and support services. We apologize for the inconvenience you've encountered and appreciate your honest assessment. We are actively working to address these concerns and ensure a better experience for all users. If there's anything specific you'd like to share or discuss further, please don't hesitate to reach out.

23 juillet 2023

Very Very bad customer service!!!!!! i am trying to reach them our from past 1 week but they are giving responses after 1 or 2 days!! i want to have this app on my shopify store but i seek help and no help is given at all, they are not even giving a specific time so that i can sit and resolve my issue in one go!!!!

BLENDD
Inde
7 jours d’utilisation de l’application
ApiPPA a répondu 9 août 2023

We deeply regret the challenges you've encountered regarding our customer service. Your frustration is entirely valid, and I apologize for any disruptions this situation may have caused. Your feedback is highly regarded, and we are taking this issue seriously.

We are fully dedicated to enhancing our response times and ensuring you receive the necessary support to successfully integrate the app into your Shopify store. We have been attempting to reach out to you through email and chat to address these concerns. Kindly respond to our messages so that we can work together to resolve these issues promptly. Your satisfaction is our priority.

14 juin 2023

App works fine. However i just installed it from my website and now a lot of products are missing the quantity input and i can't get it back.

SteenDeco
Pays-Bas
5 mois d’utilisation de l’application
ApiPPA a répondu 15 juin 2023

I'm sorry to hear that you're experiencing issues with missing quantity input for products after installing the app from your website. We have sent you an email and we would be happy to assist you. Providing us with specific details of the issue will help us better understand the problem and provide you with a solution.

13 juin 2023

Really good service here, prompt! The app itself is robust and full of features. I've been using it on and off successfully for the past couple of years, no complaints would recommend the app100%

North Walsham Signs Ltd
Royaume-Uni
8 jours d’utilisation de l’application
ApiPPA a répondu 13 juin 2023

Thank you for your kind words and positive feedback! We're thrilled to hear that you have found our service prompt and our app robust, packed with useful features. It's fantastic to know that you have been using it successfully for the past couple of years without any complaints. We greatly appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever have any questions or need further assistance, please don't hesitate to reach out.

25 mai 2023

They are the best! They took the time out to customize everything I needed. I highly recommend using this company.

OurMovers
États-Unis
6 jours d’utilisation de l’application
ApiPPA a répondu 25 mai 2023

Thank you for your positive feedback! I'm glad to hear that the team you worked with took the time to customize everything you needed and that you had a great experience with them. It's always valuable to receive recommendations from satisfied customers. If you have any more questions or need further assistance, feel free to ask!

Modifié le 16 mai 2023

We have been using this app for over a year now. It is an excellent app with great Support!
Thank you

CreoGlass E-Shop
Royaume-Uni
Presque 2 ans d’utilisation de l’application
ApiPPA a répondu 16 mai 2023

Thank you for your feedback! We're delighted to hear that you have been using our app for over a year and find it excellent with great support. We strive to provide the best user experience and support possible, so it's rewarding to know that we've met your expectations. If you have any suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support!

31 mars 2023

Great app! outstanding comparing to over apps like this and the customer service is great. Had a problem and they solved it without fault ! thanks

Striking Display
Royaume-Uni
Plus d'un an d’utilisation de l’application
ApiPPA a répondu 31 mars 2023

Thank you for your kind words! It's always great to hear that our app and customer service met your expectations. We're glad to have been able to help you with the issue you faced, and we appreciate you taking the time to leave us such a positive review. Thanks again for your support!

20 mars 2023

Wonderful app to use for custom pricing. The support team is absolutely amazing at answering any questions, and go above and beyond to help you. Deanna is the best!

Plasti-Block
Canada
7 jours d’utilisation de l’application
ApiPPA a répondu 22 mars 2023

Thank you for your kind words and feedback! We are thrilled to hear that you find our app to be useful for custom pricing and that our support team, especially Deanna, provided you with exceptional service. We take pride in delivering top-notch customer support and are always happy to go above and beyond to help our users. Your feedback means a lot to us and we will make sure to pass it along to the entire team. If you have any further questions or concerns, please don't hesitate to reach out to us.

21 février 2023

Me ha resuelto el problema con rapidez y con este servicio técnico no tengo dudas de seguir utilizando esta aplicación, muy recomendable.

Estudio Irregular
Espagne
Environ 2 heures d’utilisation de l’application
ApiPPA a répondu 22 mars 2023

¡Gracias por compartir tu experiencia con nosotros! Nos complace saber que pudimos resolver tu problema de manera rápida y efectiva. Nos esforzamos por brindar un servicio técnico de calidad y estamos felices de que hayas tenido una buena experiencia con nuestro equipo. Agradecemos también tu recomendación, y esperamos seguir ofreciéndote un servicio excepcional en el futuro. No dudes en contactarnos si necesitas ayuda adicional. ¡Gracias por usar nuestra aplicación!

13 février 2023

Really good app and allows our customers to put in their exact sizes and spec for shutters and blinds. The help team are very useful also in helping us get what we need sorted. Very good app

Royal Blinds
Royaume-Uni
2 mois d’utilisation de l’application
18 janvier 2023

Great app that I use for custom options on my website. Everything is customizable and the support is great from the team.

TheCleaningGenie
États-Unis
Environ 4 heures d’utilisation de l’application
12 janvier 2023

So far, this app is AMAZING! Once I figured out how to set this up for my quilting business that charges by the square inch a 1/2 cent increments, I was about to take my highly customized pricing to the internet and my customers from everywhere can order and pay so easily now.

4 stars for it because it isn't compatible with POS and I still don't know how it's going to work with line item syncing into quick books. I just set it up so I will update once I know.

The team has been very responsive and I really appreciate that.

Quality Quilt Co, LLC
États-Unis
4 jours d’utilisation de l’application
Modifié le 11 janvier 2023

Unlike some other apps I have tried the team is very responsive and helpful! Deanna has gotten back to me in a timely manner (in the PST time zone for reference).

Design and Customize
États-Unis
3 jours d’utilisation de l’application
9 janvier 2023

Teribble, the app stops working I saved and refreshed because the app stoped and my calculator disapered

kanboost
Roumanie
21 minutes d’utilisation de l’application
ApiPPA a répondu 14 février 2023

Hello, we have been trying to contact you to understand your issue and work through it together. Could you please email us at support@custompricecalculator.com ?

Thank you!

3 janvier 2023

A very clean and sophisticated app. Customer support is very very good and will work with you to customise your preferences.

London Bullion
Royaume-Uni
20 jours d’utilisation de l’application
1 décembre 2022

I like this app! It helps me a lot! Also I got help for Deanna. She help me solved a lot of problem :D

UJoyIn
États-Unis
20 jours d’utilisation de l’application
22 novembre 2022

Great help and solved a problem a concern I would have never figured out. Customer for life. Can't wait to put this product to work on all of our items and

Quick Sign & Banner
États-Unis
Environ 2 heures d’utilisation de l’application
17 novembre 2022

I have tried many apps, only this one met my use case. The customer support was also really good and very fast, highly recommend

Skledar
Pays-Bas
Environ 2 heures d’utilisation de l’application
Modifié le 15 novembre 2022

There is a learning curve. But the support team is fantastic. I previously left a bad review but after i contacted support my problems were resolved. Their support is TRUE support too. They will email and help you after hours which is unheard of now a days. Support is everything with this type of product and they have it .

dc printing
États-Unis
9 jours d’utilisation de l’application
Modifié le 14 novembre 2022

The support team for this app is absolutely incredible. I submitted a ticket and within 30min was emailed by support. They were very helpful. The application itself is perfect. Simple, customizable and perfectly integrates into my store. I can't complain, this app is exactly what i'm looking for

Ateliers Massif
Canada
Environ 2 ans d’utilisation de l’application
10 novembre 2022

After trying every app for custom pricing, I decided to stay with this one, it's so easy to work with and had everything for my store, which is basically all custom, but even if you are not sure how to do it, they have the best customer service, Deana went above and beyond to help me, she is the best.

MB Custom Home Decor
États-Unis
3 jours d’utilisation de l’application
22 octobre 2022

A very nice good working app, also the support is amazing and very fast. I would reccomend everyone.

Rolgordijndeals
Pays-Bas
12 jours d’utilisation de l’application
Modifié le 22 octobre 2022

¡Muy buen aplicación! La usamos para personalizar las fichas de producto y crear productos a medida. La utilización es sencilla y con infinidad de variedades. Además tienen muchos artículos en los que explican cómo personalizar aún más la tienda con la aplicación sin saber nada de código. El soporte es muy top.

Faberin.es
Espagne
11 mois d’utilisation de l’application
20 octobre 2022

Brilliant app, just what I had been looking for. The support was also brilliant. Deanna helped me set up and create the formula that I needed. I highly recommend this app!

Scriptful
Royaume-Uni
1 jour d’utilisation de l’application
19 octobre 2022

The app is incredibly versatile, and easy to use. It has a feature called 'price look-up', which means you can basically have any kind of bespoke pricing you want. And best of all, the support via the messenger app guide you through any difficulties you have, and the are very quick at getting back to you. Excellant service.

My Store
Royaume-Uni
29 jours d’utilisation de l’application
18 octobre 2022

Amazing app, I love that my potential customers can see exactly how much their job will cost. The support is amazing as well Deanna went above and beyond to help me get this set up! The reply times were within minutes. Honestly the best app I've purchased on Shopify. Refreshing to have such a great experience with customer support!

Paintwizards
Canada
3 jours d’utilisation de l’application
Modifié le 22 septembre 2022

Seems to work well for getting a price. Although it hangs when creating a product at the point where the customer, clicks "Add to Cart", it can hang for minutes. I've contacted support, no reply. It has something to do with inserting product variants in the back end. Update: I had logged a support ticket with the developer and had no response until I left this review. The team then got back to me and helped fix the problem. It now runs much faster. The developer explained that there was an issue with Shopify's system, whereby after a new product variant is inserted the price may not reflect in Shopify's database for up to 20seconds. However, for me this lag was lasting up to minutes. To fix this it was explained to me that the developers have to get access to your theme and change it to source the price directly from the App. - It would be nice if the developers could build in information to allow us store builders to do this ourselves. If it can't be done automatically. It would be nice to see Shopify add support for creating variants on the fly. In the meantime, if adding a product to the cart hangs it seems you'll need to lodge a ticket with the App team to make a change.

Linear Grates
Australie
8 jours d’utilisation de l’application
ApiPPA a répondu 19 septembre 2022

I am very sorry to hear about this. Many themes behave differently and therefore we need to help with the setup. Our support team has just reached out to you to get the information required to get this working for you.

I hope this resolves the issue ASAP.

Thanks

11 septembre 2022

AMAZING app that adds excellent functionality! Enables pricing by measure of unit or custom selection, as well as text entry and conditional logic. Easy to learn, with straightforward tutorials and several pre-made templates for typical applications that can be customized to your situation. This app actually saved me money by eliminating my need for Hulk Product Options, while adding custom price calculations... so it basically paid for itself. And then, there's the Support!! OUTSTANDING SUPPORT that was fast and effective throughout my experience. Great app, great people, great results. You won't be disappointed here.

Viability Express
Canada
11 jours d’utilisation de l’application
1 septembre 2022

The functions of the APP are very powerful, and its loading speed is very smooth. Applause to the customer service staff who solve the problem quickly and seriously.

ziahhome
Chine
2 jours d’utilisation de l’application
24 août 2022

The app works perfectly with 2.0 themes. They have excellent customer service, very nice and fast!!!

Diamond Artificial Grass
États-Unis
6 mois d’utilisation de l’application
4 juillet 2022

The app is very easy to use and works perfectly for my webshop. In addition, this app has a super nice customer service that responds quickly!

Breaven
Pays-Bas
20 jours d’utilisation de l’application
21 avril 2022

I used the app to help us with our foam business, where customers can order custom sizes. It was very easy to implement, and when I had an issue, I emailed customer service - to my surprise they responded immediately asked questions and by end of the day they were able to resolve the issue. Thank you for making my life easier.

todaysfoamandsupply
États-Unis
3 jours d’utilisation de l’application
9 février 2022

Het is een perfecte calculator waarbij je gebruik wilt maken van zowel foto's, gegevens en prijzen. Ook de ondersteuning is snel en adequaat.

Stalen Løft
Pays-Bas
4 mois d’utilisation de l’application
20 janvier 2022

Very helpful customer service. They were very quick to get back to us and help create a calculator.

Budget Promotion
Canada
Environ un an d’utilisation de l’application
12 janvier 2022

this team has actually been great. they helped me position and fix my calculator, and have handled every issue i hit them with. great work team.

Bet On Me
États-Unis
10 jours d’utilisation de l’application
22 décembre 2021

Very good app, does exactly what i need. I had a problem with slow checkout because of the app and I contacted the team and they helped on the next day. Everything works great now.
Thanks!

Natuerlichkunstrasen
Allemagne
10 jours d’utilisation de l’application
8 novembre 2021

This app is a HUGE relief. Although implementation can be tricky at first, I was able to reach out to the developer and they resolved all my issues at no additional cost. Now that everything is working, I couldn't be happier with the result. I would absolutely recommend this product to anyone looking for a calculator solution for their store.

Banner Bros
États-Unis
5 jours d’utilisation de l’application
4 novembre 2021

Hi my name is Arber Jakupi, and i wanted to say that I've been using custom calculator for a while and it performs really well, Especially after some tweaks from Nishant. Service also great.
Thanks guys and all the best to you.
Arber

taartenland.be
Belgique
8 jours d’utilisation de l’application
22 octobre 2021

The tech support for this app is incredible. The app is fully customizable, it just takes some time and effort, but is well worth the final product. This tool will be invaluable to the success of our store.

get FLOORING
États-Unis
Environ un mois d’utilisation de l’application
16 septembre 2021

The application works perfectly and the technical service is really ready to help no matter how many questions you have and always with the best disposition.

Corkando GmbH
Allemagne
8 jours d’utilisation de l’application
26 août 2021

These guys don't just sell you an app, they sell you TOP SERVICE!
from customizing the formulas to customizing the display. An absolute pleasure working with an app that if I have any issues someone will help me I'm extremely satisfied and would recommend this to everone!

SmartArt Innovations
États-Unis
10 jours d’utilisation de l’application
23 août 2021

We required an app with this functionality and one we could also customise to suit or needs. We sell fabric, made to measure blinds and wallpaper so this was a godsend as we needed to be able to calculate a number of variables and prices. I managed to create a crazy elaborate Wallpaper measurement calculator which also gave the correct pricing based on the result. Support team are fantastic and sorted a glitch with the template I was using in no time. Definitely recommended, thanks guys.

Voyage Maison
Royaume-Uni
28 jours d’utilisation de l’application
Modifié le 1 août 2021

Media-Design-World.shop. Great Service, just awesome.
Always helpful and always a contact person for requests. And what is very important, it reacts quickly. The Best Support ever. Media-Design-World.shop Auch als deutscher Shopbetreiber konnten alle Anfragen bestens gelöst werden.....

Media-Design-World.shop
Allemagne
Environ 2 mois d’utilisation de l’application
20 juillet 2021

Great app with amazing support. Couldn't believe how much they go above and beyond with any query. Can't recommend this app and company enough.

TotalFloor
Royaume-Uni
6 mois d’utilisation de l’application