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Many important features are not supported. For example, here's a list of features we have discovered are not working correctly/as expected.
- one-time fees (like expedited fee). If you want to add a one-time fee to a product with a quantity of 3, it'll add 3x that one-time fee without a reasonable workaround.
- It doesn't work on a product that is featured directly on the home page. The product must be reached through the catalog/product page for the feature to work (otherwise when adding to cart the value is 0).
- doesn't have a support for customizing emails so the user gets email based on their selections.
- doesn't have a way to calculate item weight based on selections.
- if you have any numbers or special characters in the name of a drop-down, it will break the price calculation formula.
the feature works well if you have a very basic use case but if you have a complex product and features, it is still quite lacking.
Excellent Shopify App! Top notch customer service that addresses and follows through in solving any problem you have with the app. A must have app for any serious Shopify seller!!!
Thank you for your feedback! We're thrilled to hear that you're enjoying the app and that our customer service team has been able to assist you. Your success is our priority, and we’re here to help every step of the way. We appreciate your recommendation and are excited to continue supporting your Shopify journey!
This calculator does exactly what we need it to, ad they helped up set everything up so there was no guess work. Love it!
Thank you so much for your positive feedback! We're thrilled to hear that the calculator is meeting your needs and that the setup process was smooth. If you ever have any questions or need further assistance, don't hesitate to reach out. We appreciate your support!
Calculator works our needs very well and customer support is top!
We’re delighted to hear that the calculator is meeting your needs and that our customer support has been top-notch. Your satisfaction is our top priority, and it’s wonderful to know we’re hitting the mark.
Kristina was amazing getting our problems solved
"Thank you for your kind words! We're thrilled to hear that Kristina was able to resolve your issues effectively. If you need any further assistance, feel free to reach out!"
It meets what I needed for my website, the attention to my problems is excellent
Thank you for your feedback! We're thrilled to hear that our service met your needs and that we could address your concerns effectively. We're committed to providing the best solutions, and your satisfaction is our top priority.
Excellent if you do things by the square foot/have products that have pricing with dimensions. Highly recommend.
Thank you! We appreciate your recommendation. We're glad to hear that our product works well for your needs, especially with square footage and dimension-based pricing. If you have any more feedback or need assistance, feel free to reach out!
Still setting up, excellent support from Kristina, and great patience working with a Novice like myself!! Thank you :)
Thank you so much for your kind words! We're thrilled to hear that Kristina was able to provide excellent support during your setup process. It's always our goal to ensure every customer, regardless of experience, feels confident with their new system. We're here for you every step of the way—don't hesitate to reach out if you need further assistance!
Works very well, customizing to whatever you need. If you need help, customer service was on point, so very helpful! Kristina helped me and got it all done.
Thank you for your kind words! We're delighted to hear that the customization options worked well for you and that you had a positive experience with our customer service. We'll be sure to pass your compliments on to Kristina. If you need any further assistance, we're always here to help!
Funktioniert sehr gut!
Deckt am Meisten eventualitäten ab.
Sehr guter + schneller Support!
"Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass unser Produkt/Service Ihre Erwartungen erfüllt und unser Support Ihnen geholfen hat. Wenn Sie weitere Fragen oder Anregungen haben, stehen wir Ihnen gerne zur Verfügung!"