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Great app for our allowing our customers to input their window measurements on our blind-logic.com website. Customer service and support have been excellent. I wasn't sure how to set up what I was trying to achieve at first but, a quick video support call has helped me achieve exactly what I was hoping to do and made working with the app much easier. Highly recommend.
Wonderful app to use for custom pricing. The support team is absolutely amazing at answering any questions, and go above and beyond to help you. Deanna is the best!
Thank you for your kind words and feedback! We are thrilled to hear that you find our app to be useful for custom pricing and that our support team, especially Deanna, provided you with exceptional service. We take pride in delivering top-notch customer support and are always happy to go above and beyond to help our users. Your feedback means a lot to us and we will make sure to pass it along to the entire team. If you have any further questions or concerns, please don't hesitate to reach out to us.
I'm very happy about this app and its support team. They are very skilled and genuine people, ready to serve.
Great app. It does specific things that no other app does in terms of pricing and custom calculations. A must have for any business that needs quantity breaks or any other specific pricing features. The support staff is excellent as well, very responsive, friendly and helpful.
We have been looking for a solution to enable our customers to purchase custom size products, based on total sqft / area. The Custom Price Calculator app is the only solution we were able to find. It works perfectly and truly solved a challenge we had - easily and affordably. Strongly recommended.
I tried many apps to build my own custom product, but so far this is the best with amazing customer support.
Seems to work well for getting a price. Although it hangs when creating a product at the point where the customer, clicks "Add to Cart", it can hang for minutes. I've contacted support, no reply. It has something to do with inserting product variants in the back end. Update: I had logged a support ticket with the developer and had no response until I left this review. The team then got back to me and helped fix the problem. It now runs much faster. The developer explained that there was an issue with Shopify's system, whereby after a new product variant is inserted the price may not reflect in Shopify's database for up to 20seconds. However, for me this lag was lasting up to minutes. To fix this it was explained to me that the developers have to get access to your theme and change it to source the price directly from the App. - It would be nice if the developers could build in information to allow us store builders to do this ourselves. If it can't be done automatically. It would be nice to see Shopify add support for creating variants on the fly. In the meantime, if adding a product to the cart hangs it seems you'll need to lodge a ticket with the App team to make a change.
I am very sorry to hear about this. Many themes behave differently and therefore we need to help with the setup. Our support team has just reached out to you to get the information required to get this working for you.
I hope this resolves the issue ASAP.
Thanks
I tried a few other calculators but this one is the best I've found. The more I work with it, the more expansive its capabilities seem to be! And the support!!!! Sahil is the best! What kind of support team offers to have a video call where they walk you through your problems, sharing screens, to find a solution? Nowhere, except here. Choose this App if only for the outstanding service they provide! Thank you Sahil for exceptional support!
This is a great app so far. It works well for the intended purpose. The support is excellent as they go beyond what is required.
At last, I found this app does a lot of the complicated price calculations that I was looking for. Really worth checking out if you need some special calculation features in your shop. Deanna at support was most helpful when I needed her:-)