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Calculator works our needs very well and customer support is top!
We’re delighted to hear that the calculator is meeting your needs and that our customer support has been top-notch. Your satisfaction is our top priority, and it’s wonderful to know we’re hitting the mark.
Excellent if you do things by the square foot/have products that have pricing with dimensions. Highly recommend.
Thank you! We appreciate your recommendation. We're glad to hear that our product works well for your needs, especially with square footage and dimension-based pricing. If you have any more feedback or need assistance, feel free to reach out!
Awesome tool, easy to use, intuitive and super-user friendly. Congrats!!!
Thank you so much for the kind words! I'm glad you're finding it useful and easy to navigate. If you ever have any questions or need further assistance, feel free to reach out. Your feedback is greatly appreciated!
This calculator does exactly what we need it to, ad they helped up set everything up so there was no guess work. Love it!
Thank you so much for your positive feedback! We're thrilled to hear that the calculator is meeting your needs and that the setup process was smooth. If you ever have any questions or need further assistance, don't hesitate to reach out. We appreciate your support!
My formula was complicated, and I wasn't sure how to handle it. The entire team pitched in to help me so my calculator looked and operated exactly the way I need it to. Customer service is excellent!!
Thank you so much for your kind words! We're thrilled to hear that our team was able to help you with your complex formula and ensure your calculator works just the way you need it. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!
Great support very helpful and quick
Thank you so much for your feedback! We're thrilled to hear you found our support helpful and quick. Your satisfaction is our top priority, and we’re here anytime you need assistance. Don't hesitate to reach out with any other questions or requests!
Many important features are not supported. For example, here's a list of features we have discovered are not working correctly/as expected.
- one-time fees (like expedited fee). If you want to add a one-time fee to a product with a quantity of 3, it'll add 3x that one-time fee without a reasonable workaround.
- It doesn't work on a product that is featured directly on the home page. The product must be reached through the catalog/product page for the feature to work (otherwise when adding to cart the value is 0).
- doesn't have a support for customizing emails so the user gets email based on their selections.
- doesn't have a way to calculate item weight based on selections.
- if you have any numbers or special characters in the name of a drop-down, it will break the price calculation formula.
the feature works well if you have a very basic use case but if you have a complex product and features, it is still quite lacking.
Kristina was amazing getting our problems solved
"Thank you for your kind words! We're thrilled to hear that Kristina was able to resolve your issues effectively. If you need any further assistance, feel free to reach out!"
Perfect and fast support!
Thank you! We're thrilled to provide you with quick and effective support!
Amazing customer service! Kristina was able to help me figure out my complex formula that no other App was able to do! This customer service alone is worth the monthly price!
Thank you for your glowing review! We're so glad to hear that Kristina was able to help you with your complex formula. It's wonderful to know that our customer service made such a positive impact on your experience. We appreciate your support and are always here to help with any further questions or needs you may have!