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great app, they always help when you need it
Funktioniert sehr gut!
Deckt am Meisten eventualitäten ab.
Sehr guter + schneller Support!
"Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass unser Produkt/Service Ihre Erwartungen erfüllt und unser Support Ihnen geholfen hat. Wenn Sie weitere Fragen oder Anregungen haben, stehen wir Ihnen gerne zur Verfügung!"
Good app overall. Stil, there are some things to be fixed or improved. Very good customer support, hands on. Waiting time is not that great, but the end result is usually positive. I do recommend the app!
John
It's great to hear that you've had a positive experience with the app overall! It sounds like you've found it to be helpful, with responsive customer support being a standout feature. While there may be some areas for improvement, such as waiting times, it's encouraging that the end result is usually positive. Thanks for sharing your recommendation—I'm sure others will find it helpful when considering the app for their needs!
Installing and customizing the app requires more assistance than usual, but the support team is exceptionally dedicated and willing to go the extra mile. While the app is not as straightforward as others, it performs well once set up. However, it can be challenging to install and customize, and we found it a bit overpriced for our needs. Overall, it's a decent app if you're prepared for some initial effort.
Works very well, customizing to whatever you need. If you need help, customer service was on point, so very helpful! Kristina helped me and got it all done.
Thank you for your kind words! We're delighted to hear that the customization options worked well for you and that you had a positive experience with our customer service. We'll be sure to pass your compliments on to Kristina. If you need any further assistance, we're always here to help!
Let me first say that customer service is TOP NOTCH. They are highly responsive and extremely helpful. I turned to this app, after having a dissatisfying experience with a similar, more expensive app, that blocked my product listings from utilizing other installed apps that were essential to my sales. This app works much better for my needs, and I have no plans of going back :) Learn from my mistakes. Start here first. They won't disappoint.
Have been using this app for a long while. The experience is very nice. Only had one issue until recent, but the customer service supported very quick and solved the problem. Will kept using it.
We're thrilled to hear that you've been enjoying using our app for a long time and that your overall experience has been very positive. It's great to know that our customer service team was able to address your recent issue promptly and effectively, ensuring that you can continue to use the app smoothly. Your continued support means a lot to us, and we're committed to providing you with excellent service and ongoing improvements. If you ever have any more questions or encounter any further issues, please don't hesitate to reach out. We're here to help and look forward to continuing to serve you!
I have been spending too much time fixing customer artwork and I needed a way to start charging for that time. We are a small business, and I did not have time to try and figure out how to make the calculator figure in an art fee. I asked for help and Kristina followed up with a call and was quickly able to configure the calculator to do exactly what I needed it to do. I can't express how much this will help on our bottom line. I'm so glad now that we aren't giving our services away! Thank you so much!!
Thank you for sharing your experience! It's fantastic to hear that Kristina was able to assist you promptly and effectively in configuring the calculator to include an art fee. It's understandable that as a small business, managing time and resources efficiently is crucial, and being able to appropriately charge for your valuable services will undoubtedly make a significant difference to your bottom line. It's always a pleasure for us to help businesses like yours thrive. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our services!
The app has a good base and would be a good too for many businesses.
But the fact that it cannot work with Base Shopify Variants takes away the value of this app for our situation. We sell items that have Standard and Custom sizes, but this app cannot do custom pricing at the variant level so it's a no for us.
Customer Service was great though, so still dropping a 5 star review.
Extend the functionality to allow assignment at the Variant/SKU level and you would have a fabulous product that would certainly have a much larger appeal and market.
Amazing support team that really helps you with customizations and other questions. The app works well and offers many features
Thank you for your kind words! We're delighted to hear that our support team was able to assist you with customizations and answer your questions effectively. We strive to provide top-notch service to ensure our customers can make the most out of our app's features. It's fantastic to know that the app is working well for you and offers the functionality you need. If you ever have any more questions or need further assistance, please feel free to reach out to us. We're here to help!