Reviews (259)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced customization capabilities, which streamline the purchasing process and manage complex pricing for custom products. Features like data lookup tables and document uploads are particularly beneficial. The setup is straightforward, and the intuitive interface ensures reliable performance. Customer support is praised for being responsive and effective in resolving issues, making this app a crucial tool for custom pricing calculations.

March 30, 2023

Excellent customer service, adaptable format, and quick response! This app fixed our workflow and solved a lot of longstanding issues with the specificities of our store.

Greenwich House Pottery Store
United States
About 1 hour using the app
ApiPPA replied March 30, 2023

Thank you so much for taking the time to provide this feedback! We are thrilled to hear that our app was able to help improve your store's workflow and solve longstanding issues. Providing excellent customer service and a quick response time are top priorities for us, and we're glad to hear that you found our app to be adaptable to your needs. We appreciate your business and look forward to continuing to support your store in the future.

October 1, 2022

The app did not display the calculator as desired. I admit that I was using it for general calculations display, and it is possible that my problems were user error. When I just about had it customized to display as desired, it no longer displayed the calculators at all. Deleting and making new calculators did not fix it. Deleting and creating new products did not fix it. Uninstalling and reinstalling did not change anything.
The user interface is more than adequate. It is not polished. It was fairly easy to create calculators once I understood the mechanics.
It is more customizable than the other options, which is why I tried it.
I can't rate it higher because it did not do the thing I installed it to do. Ultimately I sought a custom solution.

Quondam Carbon
United States
About 6 hours using the app
ApiPPA replied October 20, 2022

Thank you for your feedback. Our team has been reaching out to you to set up a call work through your use case and see how we can help. Also, please feel free to email us at: support@custompricecalculator.com

January 9, 2023

Teribble, the app stops working I saved and refreshed because the app stoped and my calculator disapered

kanboost
Romania
21 minutes using the app
ApiPPA replied February 14, 2023

Hello, we have been trying to contact you to understand your issue and work through it together. Could you please email us at support@custompricecalculator.com ?

Thank you!

August 2, 2024

Making the formula workable is not easy and needs more tutorials.

My Store
China
14 minutes using the app
ApiPPA replied August 5, 2024

Thank you for your feedback! We recognize that working with complex formulas can be challenging, and we appreciate your patience. We’re continually working to enhance our resources and tutorials to support our users better. We’re here to help you achieve your goals and have sent you an email with further assistance.

March 21, 2025

My Store
Sweden
6 months using the app
March 13, 2024

bulbaum store
Germany
Almost 3 years using the app
March 14, 2024

East Coast Sod
United States
11 months using the app
July 1, 2024

Perlife
Türkiye
6 days using the app
February 25, 2024

printsol
Latvia
18 days using the app