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The team is quick and effective when they want to be.... this app has had many conflicts resulting in errors at checkout resulting in customers not receiving any kind of discount unbeknownst to us. Ive head to reach out 7+ times to inquire why customers were slipping through the cracks and weren't getting discounts automatically applied on their orders. On a side note Zarah was an amazing help and very kind. She was quick to find a solution and understood my questions and concerns immediately, however often their team is unresponsive during dire emergencies regarding store transactions and these issues. Im certain we've missed out on a couple thousand dollars due to this app issues at the same its definitely helped generate revenue. Although is best to find an alternative that is consistent and doesn't have so many limitations and bugs.
great app, works exactly as expected. Support was also good, they responded immediately and could help instantly. The only thing missing for me was the percent discount showing for each product individually.
Acabei de usar o suporte do app e foi sensacional. Muito rápido mesmo!!! Parabens! I just used the app support and it was amazing. Really fast!!! Congratulations!
From the moment I reached out to the team, I was met with prompt and friendly communication. The representative I worked with was knowledgeable about the product and took the time to understand my business needs. They walked me through the process of setting up volume discounts step-by-step, and made sure that I understood everything before moving forward.
We have a very unique discount pricing situation and I cannot rave highly enough about the customer service I've been receiving to find a solution to meet our needs. This team has gone above and beyond to help. Exceptional!
Quick and efficient staff service! They've helped me create the final product I wanted for my store!
Very easy to use and fast customer service! I really recommend this app to anyone who wants do add tier discounts to their website
It is very user-friendly and easy to create an offer for the product. The customer service persons are very helpful and patient. I hope this app could have feature like showing a bundle/stack for my wholesale product.
Thank you very much for the help and amazing service
Amazing support, helped me to integrate the app with my shop and provided fast response to live chat. Thanks!