Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 14 avril 2022

Service is so great! This app is very helpful, improve conversion for our store. So far So good......

Sysbowbeauty
R.A.S. chinoise de Hong Kong
Environ un an d’utilisation de l’application
29 juin 2022

Multifunctional and user-friendly app. Very responsive and helpful customer service. We tried some other apps to and we can comfortably suggest this one.

OAK Creative Designs
États-Unis
Environ un an d’utilisation de l’application
Modifié le 13 juin 2022

Been using it for a while now. Great app!
Would like to be able to change the design a bit more myself, but the helpdesk is there to help you - great service!

Noddevelt.nl
Pays-Bas
Environ un an d’utilisation de l’application
12 mars 2022

I love their chat service! They are is so helpful! They changed my grid size and placement for all my products!

HenGear
États-Unis
Environ un an d’utilisation de l’application
Modifié le 1 mars 2022

I reached out to support for assistance with a custom discount that was not working. Found that it was not cooperating with discounts in my Shopify backend. Nivi was great in helping me get it all sorted out. Thank you so much.

Silver Wolf Products
Canada
Environ un an d’utilisation de l’application
19 novembre 2022

Very quick and efficient support. They helped me with my case in just two minutes! I would recommend contacting the support if came across any issue for instant help.

Ahrico
Allemagne
Environ un an d’utilisation de l’application
20 janvier 2022

Nivi are very Fast and solved my Problem FAST at NIGHT! Thank you
Fast Support is important! Again thank you very much.

EasyPodz
Allemagne
Environ un an d’utilisation de l’application
Modifié le 17 novembre 2020

This app significantly improved my customer's experience of my website and has led to increased average order values. Hasti and Abuzar from the customer service team were amazing! They're very responsive and worked with me to get layout and design of the app looking just the way I wanted it. I tried several other volume discount apps but this one is honestly the best. It allows my customers to get automatic discounts and gives them the ability to add an additional discount to the cart. 5 stars (I'd give 10 stars if that was an option) for the fantastic service and great app. Keep up the great work, Luke

BARBELL FOODS
Australie
Environ un an d’utilisation de l’application
2 juillet 2022

I am absolutely not happy with the Customer Service. Every time I need something, they cannot solve it properly, or while building in labels on the cart, they break things again in the cart. They fix 1 label and ask: " is it okay now?" but then they break something else" and this continues for hours in the chat. When they get annoyed or do not know how to solve it, they just dissappear from the chat and leave it half done! Today I am in the chat for 3 hours for a simple text label. I also let my programmer work to create a selector Id on the cart page, so the team of this app can work faster. But no one is replying me here and they did half of the work and broke half on the cart and just left the online version of the shop like this for 3 hours now. And still no solution. I use this app for almost 1 year now. It is doing what it should (basics), but not more than this and if you need a bit of adjustment, or if you wish to make it a bit smarter or a bit more beautiful. noone can help you and they will tell you, this functions are not available. Last time, I asked for help a few months ago, the exact same thing happened. They broke objects in the cart with css, and left. I needed to get my developer here and pay him to sit and fix it again. In general the app is not the best but it is okay for the price, but I really dont know why this service cant be improved.

TheraPunktur
Autriche
Environ un an d’utilisation de l’application
23 juin 2022

Excellent customer service and great app. It is highly recommended for every business that needs tier pricing to use this app.

Getlamagie
États-Unis
Environ un an d’utilisation de l’application