Shopacado ‑ Volume Discounts

Support is pretty terrible. Had some issues with the upgrade and Nivi did very little to help and was clear that she didn't even pay attention to what I was saying in chat. Last problem I had was a simple border issue (wasn't showing up correctly) with the discount table and she said she was looking into it and then never heard back.

Update: So, after the upgrade, this app will no longer stack ...

Be careful with this app - it worked fine for us for years but this black friday we tried to use it and the app has been updated. It only really supports 2.0 themes. The app wasn't working exactly as it should, so reached out to support. They refused to do the upgrade for us, insisted we changed the theme code. Everything went wrong and they were unable to fix it. After few hours of wasted time ...

Terrible service, i wanted to speak with them about solutions to my issues and they would just give short answers telling me to do things that wouldnt give me any direction on whats possible and if the solution will even work.

Great idea but.....I have two clients using this app, it has conflicts on both installs and Shopacado won't really help you fix anything properly unfortunately. I've worked with many Shopify app dev's which will jump in and fix you, that's not happening here.

It's a great idea but it seems like Shopify is too locked down to create a decent bulk discount app.

I'm currently waiting for help from ...

This app used to work very well. I was very happy.

Untill this Novemer '24. I wanted to use the app again for Daily December Deals on collections.

After a first quick help where I let them know I was happy for their fast reply, they asked me to leave a review. I did a 5 star based on the fact it always worked.

After that I did not get my new offers working correctly and help was taking forever.

Review 3: Update additional downgrade: If I could give this tech team a -20 I would. In addition to the as low as price not working, we have asked them repeatedly to assist us as the app broke our dropdown cart and cart bubble count. So customers were adding things to the cart multiple times because nothing happened and the count stayed at zero until you opened the cart to see if anything was ...

i have used this app for years but now the new upgrade is interferin with other coding on my site :( we have reached out to help multiple times regarding the issues but they just “forward to developers” then never follow up.

Sorry, i am editing my last review. After various plugin updates , unfortunately i didn't find that how much this plugin is adding revenue in our revenue stream. I ask this question in chat in plugin support but they failed to reply. Currently no reports or anything is there so this plugin is a question mark.

Catastrophique, ça fait + d'une semaine que j'attends qu'on s'occupe de mon problème. J'ai plus de 80 clients qui se plaignent que ça ne fonctionne pas et je dois tout gérer car à part me dire "nous avons prévenu nos développeurs, il reviens vers vous rapidement" ils ne font rien d'autre. Des mois et des mois que je paye leurs application pour rien.

APP NOT RELIABLE, IT MADE ME LOSE THOUSANDS OF DOLLARS, BE CAREFUL.
The app used to work fine but somehow it gave way different discounts that the ones I set up, giving away products for cents where that was not what it was set up. I disabled the app and the thing went on. I LOST THOUSANDS OF DOLLARS because of this unreliable app, and the worst thing is that support DID NOT HELP actually ...