Shopacado ‑ Volume Discounts , 리뷰 2,975개
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Unfortunately, there are a lot of problems with this software and the customer support is not helpful. I'm sure there are much better apps out there for the money.
Previous review - The customer service for this app is second to none. Nivi was really fast in helping reinstalling the app I had after updating my theme.
I take back what I said. When there is a real issue like incorrect currency showing for customers or products in cart showing as $0.00 the customer service disappears. Hav had to delete app after sales going down 39%
The app was working for a month after that there were bugs. We tried to contact support, but the response time is slow and the things they suggest does not fix the issue. I will update the review once they will fix it.
OLD REVIEW: Great product, good service when I was having difficulty. Thank yoU!
UPDATED: when the app stopped working in my cart, causing customers to NOT be able to check out, they had to "check with the developer" and would not give any time frame. My store was literally paralyzed with no one able to check out. I am having to uninstall it and find a different app immediately.
"This Shopify app has the absolute worst support I've ever come across. I'm beyond frustrated with their lack of responsiveness. It's like talking to a brick wall – they never reply on time, and even when they do, it's as if they're selectively choosing which messages to ignore. I've been patient and waited for a response for the last 5 days, but it's been nothing but disappointment. I expected a certain level of customer service, especially when using a paid app, but this experience has been a total letdown. Save yourself the trouble and look elsewhere for an app with better support and timely assistance."
Terrible, messed up our cart page. Adjustments to cart items with the plus and minus button now duplicates the product inside the cart, removing the product also duplicates it again. They should be removed from the app store list for this terrible code corruption, so rookie. PLEASE FIX NOW!
There is no YouTube Tutorial, also, waiting time for Customer service is not always "under a minute" as stated in their chat box.
after install tried and found it nothing i could use. but also it broke alot on my webshop. How its possible after installation, just show its not good
APP NOT RELIABLE, IT MADE ME LOSE THOUSANDS OF DOLLARS, BE CAREFUL.
The app used to work fine but somehow it gave way different discounts that the ones I set up, giving away products for cents where that was not what it was set up. I disabled the app and the thing went on. I LOST THOUSANDS OF DOLLARS because of this unreliable app, and the worst thing is that support DID NOT HELP actually pretending that this was not their fault while it is obvious. I have all the records.
Use at your own risk, if you use it you need to check every single order
appalling app and the customer service make you repeat yourself..it's like no one is reading what we are saying. The app worked well before, but since the update it has completely slowed down our checkout and it jumbles up the prices sometimes. I;m just disappointed we have to unistall it now and find something that works better with our theme.
I can also confirm that our cart problems completely went away when we unistalled this app.