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Be aware people, this app is NOT supported by Facebook pixel, so sales from this app will not register on your Facebook ads manager if you're advertising there, it will cause you a lot of issues with tracking purchases on Facebook
Goede service, je wordt altijd snel geholpen. Ook betere resultaten behaald met deze app, ik heb nu namelijk veel meer sales. Top!
I am absolutely not happy with the Customer Service. Every time I need something, they cannot solve it properly, or while building in labels on the cart, they break things again in the cart. They fix 1 label and ask: " is it okay now?" but then they break something else" and this continues for hours in the chat. When they get annoyed or do not know how to solve it, they just dissappear from the chat and leave it half done! Today I am in the chat for 3 hours for a simple text label. I also let my programmer work to create a selector Id on the cart page, so the team of this app can work faster. But no one is replying me here and they did half of the work and broke half on the cart and just left the online version of the shop like this for 3 hours now. And still no solution. I use this app for almost 1 year now. It is doing what it should (basics), but not more than this and if you need a bit of adjustment, or if you wish to make it a bit smarter or a bit more beautiful. noone can help you and they will tell you, this functions are not available. Last time, I asked for help a few months ago, the exact same thing happened. They broke objects in the cart with css, and left. I needed to get my developer here and pay him to sit and fix it again. In general the app is not the best but it is okay for the price, but I really dont know why this service cant be improved.
Shopacado is a true gem among apps, offering a seamless user experience and remarkable support. The navigation is a delight, with an interface that is incredibly easy to use and understand. Every step of the way, the support team goes above and beyond to assist you promptly and efficiently. It's a must-have for anyone seeking a hassle-free app with exceptional assistance.
The set up is easy, but we had some glitches. The support took a little longer I needed at 5PM EST, they answered 10h later, maybe it the time zone), but as soon as they were on board, it was really quick, via chat, with fixes and tests. I am happy!
Very quick customer support, recommend!
Very good plug-in, it works when installed, pavi's service attitude is very good, answer any questions, I recommend it, it has a great effect on my store
The app did not have my theme available so I messaged the support team and they had it ready to go within minutes! Great customer service!
Great customer service, the 24/7 support was really responsive and answered my questions in more detail than i asked for. Really good
Very good app! The best app you can get for volume discount and the service is great they help me very quick with in a minute.