Shopacado ‑ Volume Discounts

good functioning

Be careful with this app - it worked fine for us for years but this black friday we tried to use it and the app has been updated. It only really supports 2.0 themes. The app wasn't working exactly as it should, so reached out to support. They refused to do the upgrade for us, insisted we changed the theme code. Everything went wrong and they were unable to fix it. After few hours of wasted time in the middle of our promotion which is live to customers we had to cut our losses and switch to another solution. The support team is very lacking!!

As a B2B-focused business, volume discounts are crucial for us. Since launching our site on Shopify, we've chosen Shopacado. Shopacado ‑ Volume Discounts is both powerful and user-friendly. The feature to apply discounts to selected products and/or categories is particularly beneficial. Their customer service is excellent; Syed and his team resolve issues swiftly!

Shopacado let us easily create multiple custom discount configurations, each was easy to adjust, and it works well with other features in our store. We hope they'll add POS capabilities soon so our online and in-person sales can work the same way (otherwise we'd give it a fifth star), but otherwise we have been very happy with it and plan to find even more ways to use it as our store grows. When we had questions Nivi was quick to reply and very helpful. Highly recommend!

Terrible service, i wanted to speak with them about solutions to my issues and they would just give short answers telling me to do things that wouldnt give me any direction on whats possible and if the solution will even work.

Works perfectly for our store. Wasn't working initially but support got me quickly back into action.

Great idea but.....I have two clients using this app, it has conflicts on both installs and Shopacado won't really help you fix anything properly unfortunately. I've worked with many Shopify app dev's which will jump in and fix you, that's not happening here.

It's a great idea but it seems like Shopify is too locked down to create a decent bulk discount app.

I'm currently waiting for help from support again but I'm not holding my breath.
The app is totally unusable at this point, my client is stuck and can't sell 20% of their products because their bulk discount is buggy and won't work in checkout.
My two developers are pointing at Shopacado for the fix and don't want to touch it. I may bring in a senior dev to build something custom instead as a last resort. Sad this is working out so poorly.

Syed very patiently helped me to upgrade our app and get it working with other Shopify discounts. I had lots of questions and they were all answered quickly to get our store sorted. Thank you!

Outstanding work, amazing support!

They have super fast customer service. They treated me very well and helped me resolve all my doubts. Additionally, the application has many functions.