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Had issues setting up the app and the customer service team was not as helpful as they should've been. They also left me hanging for over thirty minutes without a response. I will be looking into another app to support my needs.
Hello,
Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you experienced during the app setup and for the delay in our support team.
Your experience is important to us, and we strive to provide the best service possible. We are currently reviewing our support processes to ensure that issues like this do not happen in the future.
If you are willing, we would appreciate the opportunity to make things right. Please reach out to us directly at [apps@oscprofessionals.com], and we will prioritize resolving your concerns.
Thank you for your understanding, and we hope to have the chance to serve you better in the future.