Custom Product Accordion Tabs , 58 avis
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I've been having an issue with this app for over a month. I have been trying to contact them for over a month with no response on 3 tickets. Frustrated by the lack of support trying to fix a Javascript issue.
I tried out this app the interface looks like it's from the 90s and it wouldn't do anything on my page, i was looking for a quick solution to add an accordion to the page. Definitely not userfriendly.
Hey there, we just sent you an email so that we can assist further. With regards to page tabs, you can also take a look at our FAQ web guide here - https://apps.voidworks.co/custom-product-accordion-tabs/overview-page-tabs
We should be able to resolve this quickly, let us know, thanks.
We sent the email to info@dreeamy.de as per Shopify records, you can also try checking your junk folder if you haven't received it. Otherwise, you can also drop us an email at hello@voidworks.co
doesnt work and very hard to understand or set up, very limited in tutorials and videos. wouldnt recommend anyone wasting time.
Hey there, sorry that you did not have a good experience. We do have a detailed guide here - https://apps.voidworks.co/custom-product-accordion-tabs/getting-started - accessible within the app in each section, perhaps you missed it?
We just sent you an email as well, will be happy to help promptly if you are willing to give this a go again. Thanks.
Didn't work for me. Incredibly complex interface. For Einstein only, regular people need not apply, no support, what a hassle, cannot even delete it is so poorly made, did you not envision someone wanting to delete? HOW DO I DELETE THIS MONSTROSITY???????
Hey there, actually we do have a chat support system in the app and we are happy to help you set it up upon request. You can also take a look at our guide here - https://apps.voidworks.co/custom-product-accordion-tabs/getting-started
For deleting the app, it's under Shopify's interface (Apps > Settings) and not in the app itself. Hope this helps.