Custom Product Accordion Tabs , 58 条评论
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Great product and gives flexibility to display various styles and simple to use. Best customer service - they helped to modify the code to match the overall theme!
I tried out this app the interface looks like it's from the 90s and it wouldn't do anything on my page, i was looking for a quick solution to add an accordion to the page. Definitely not userfriendly.
Hey there, we just sent you an email so that we can assist further. With regards to page tabs, you can also take a look at our FAQ web guide here - https://apps.voidworks.co/custom-product-accordion-tabs/overview-page-tabs
We should be able to resolve this quickly, let us know, thanks.
We sent the email to info@dreeamy.de as per Shopify records, you can also try checking your junk folder if you haven't received it. Otherwise, you can also drop us an email at hello@voidworks.co
I honestly don't know if they're the problem or I am, but I did the same thing as their video, set up a tab, allocated it to a tab, wrote some text for the different sections, but when I chose heading 3 like they did, it bolds everything and I don't get different tabs, I just get my description with everything bolded.
Here's the other thing. If heading 1 and 2 are left alone so you can use them for blogs, then you have heading 3-6, which is 4 tabs. What if you want many tabs? Are you restricted to 4 or 6 tabs?
In the end, even if I'm stupid, which I don't think I am because I did try their video and a number of different ways...it's still not as Easy To Use as they make it seem. You might have a better experience, good luck.
I cancelled during the 7 day free trial.
If you are willing to try our app again, maybe you can email us at hello@voidworks.co? It might be a configuration or custom theme issue. We reply to queries within 1 working day, and will get things up and running free of charge.
You are also not restricted to 1 tab for each heading type. Once you set a heading type, you can have many tabs as demonstrated in the video.
I downloaded the app on a weekend. I was having a slight technical issue - and took a shot at emailing customer service early on a Saturday morning. Impressively - I received an immediate response - AND fix to the issue! Amazing so far. Very easy to set up and looks clean on the site!
Very simple to use, perfect for theme that doesn't include custom tabs in the product page. Takes a minute to setup. Had a mini issue with something and they fixed the issue instantly, great support!
Great and fast customer service! I had an issue because my theme is custom made and KP helped very quickly! I really recommended it.
doesnt work and very hard to understand or set up, very limited in tutorials and videos. wouldnt recommend anyone wasting time.
Hey there, sorry that you did not have a good experience. We do have a detailed guide here - https://apps.voidworks.co/custom-product-accordion-tabs/getting-started - accessible within the app in each section, perhaps you missed it?
We just sent you an email as well, will be happy to help promptly if you are willing to give this a go again. Thanks.
Didn't work for me. Incredibly complex interface. For Einstein only, regular people need not apply, no support, what a hassle, cannot even delete it is so poorly made, did you not envision someone wanting to delete? HOW DO I DELETE THIS MONSTROSITY???????
Hey there, actually we do have a chat support system in the app and we are happy to help you set it up upon request. You can also take a look at our guide here - https://apps.voidworks.co/custom-product-accordion-tabs/getting-started
For deleting the app, it's under Shopify's interface (Apps > Settings) and not in the app itself. Hope this helps.