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9 กันยายน 2024

Awful experience. No customer service / support whatsoever. I started using this for my Shopify site - worked well, but I needed a small tweak, to be able to have a form offer 40 choices rather than the standard 20. Emailed for support -- absolutely no response. It's been weeks. Shopify's customer support even emailed them, & still no response. Now I need to let go of 3-4 hours of work in setup, and try to find some other niche app that does the same thing. Really frustrating, do not recommend.

J.Heloise
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
SKApps ตอบแล้ว 16 กันยายน 2024

Thank you for trying the app. it worked well, you asked for more - extra feature that was never advertised or promised. Unfortunately we can not make "40 choices rather than the standard 20". Sorry for ruining your 3-4 hours of work and thank you for runining ~200 hours of development team with 1 start review, so that the app most likely will be abandoned as it has no future with such rating.
If you have a constructive support request - we are ready to assist, demanding new features and giving 1 star for not getting them is your right as platform allows this, we hope it makes you feel satisfied.