Anmeldelser (203)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 96 % af bedømmelserne er på 5 stjerner
  • 0 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
9. november 2023

Difficult to set up. I've had this installed for over a year and have contacted them multiple times about helping me set this up for my shop. No one can ever offer me any tips or information about how to use this app - and they're unwilling to offer any refunds for all the money I've spent on them. I should have uninstalled forever ago. Super disappointed.

Church of Pickle
USA
Næsten 2 år bruger appen
MZL Solutions svarede 10. november 2023

Hi there,

It's extremely disappointing to receive such a review, however what you have written is completely untrue, we have responded to ALL your questions and queries promptly in great detail and requested further information to try and understand your requirements in order to assist you further, you have chosen not to engage with us deliberately and have obviously received our responses.

If you do not choose to engage with us then we are unfortunately unable to assist you further.

26. november 2023

Amazing app and even better customer service. We had some very specific shipping requirements and I really couldn't wrap my head around how to set this up. I gave a brief (and probably confusing) explanation to Min and in no time at all Bespoke was up and running. I can't recommend this app enough if you have complicated shipping requirements!

You Knead Sourdough
Australien
5 måneder bruger appen
14. november 2023

We have a long list of advanced shipping rules we needed to work with our wholesale app and our retail website and had a lot of issues finding a solution. Many other reviewers mention this app is difficult to setup and that's due to it's ability to manage multiple advanced shipping rules. I was a bit worried about choosing this app because there wasn't phone support but the email support we received from Min was second to none. He worked very hard to get our rules in place for us and only charged a very minimal fee to do this. They work 7 days a week and were able to get this all in place over the weekend for us. I'm very pleased with the app and service we received.

BedVoyage
USA
19 dage bruger appen
13. november 2023

Bespoke has been integral to the successful rollout of our website. We have a combination of small and large bulky items and BeSpoke has been able to help us with our specific requirements. The app has the structure and the flexibility we need.

HarkBBQ
Australien
10 måneder bruger appen
14. november 2023

Just installed this app. Works great and customer service was fantastic. Helped every step of the way to make sure the app was installed and working correctly.

STORE TO DOOR
Australien
En dag bruger appen
3. november 2023

I don't know how to use this app at all. It's too difficult and complicated

강남카트
USA
Cirka 5 timer bruger appen
MZL Solutions svarede 4. november 2023

Hi there,

The app offers a wide range of customisability for your shipping rates and thus can be complicated to setup, I believe our support team is already assisting you with setup however have not heard back from you further. If you need further assistance, our support team is here to help with any of your queries, we also offer setup services if that interests you.

1. oktober 2015

Excellent yet simple. Min was a wonderful help and fast to help set up at very reasonable rate. A cornerstone for my online store needs!

Wild Hibiscus Flower Co
USA
Cirka 7 år bruger appen
11. maj 2022

Bespoke Shipping is a very powerful way to set up your ship rates. Our products are drop shipped from suppliers located in multiple locations across the US, with disparate shipping providers. We therefore, are unable to use a standard shipping application. Bespoke can handle our unique situation because it provides the ability for complete customization. Through a detailed line of questioning, Min understood our needs and was able to offer up a solution. Min is very responsive, replies within 24 business hours and even programmed the rules for our business. Thank you Min! Bespoke also enabled us to easily sync up our unique ship rates with Google feed, an important driver of our business, in an easy to manage process. We've been using Bespoke since 2014 and I'm very pleased. I highly recommend!

Gumball.com
USA
Næsten 7 år bruger appen
3. februar 2018

Amazing app! If you know a little about coding it is very easy to figure out. It allows for very customizable shipping rates, which is extremely lacking in Shopify. Thank you so much for making this app. It has saved us a lot of headache. Now we just need a similar app for payment methods.

Dnacycling
USA
Mere end 6 år bruger appen
10. august 2015

We struggled with shipping since starting on Shopify, and we finally have a solid solution. A big THANKS to Min for getting this handled quickly, thoroughly and professionally. I would highly recommend this app if you have any complexity in your shipping needs, or you have some items that need a specific per product shipping rate.

Arcticfoxpro
USA
Cirka 6 år bruger appen