Bespoke Shipping , 201 avis

This app, and the support you get with it, are nothing short of incredible. We use this app with shopify plus to be able to offer pickup and ‘split’ shipments with additional rules that just aren’t possible with the shopify OOTB multi-origin shipping functionality. Shopify OOTB will only display those pickup locations which have ALL items available in that location - with Bespoke and some custom code from our developers, we can now display pickup locations which have SOME of the items in a customer's cart and simply enable the customer to remove the unavailable item(s) so they can proceed with placing an order for items that are in a location close to them. Before we would 'lose the whole sale' because their closest location that had all their items, was hundreds (if not thousands) of kilometres away.
We’re also using this app to apply a myriad of rules on shipping fees displayed to customers, based on a combination of weights, box size and both shipping and sending locations/countries – AND with various carriers. To be honest it’s pretty eyewatering the amount that we use this app for – there are lots of third-party suppliers that do the same for ten times the price, if not more. And the time and quality of responses to queries is phenomenal – Min – you rock!!!
Definitely an app I would recommend to everyone (and will continue to do).

⭐️⭐️⭐️⭐️⭐️
Great app and great support. Thank you especially to Min. I had to set up various rules for my shipping and they were always quick and effective in supporting.

Excellent App ! I would say one of the best among "shipping apps", requires some knowledge of php. As soon as you get the logic behind the app you can have unlimited variations for shipping.

Thanks Min that answered all our questions and was so patient with us. Great customer service ! 100% recommended app !

Bespoke Shipping has been perfect for us since we've started on Shopify, whatever delivery methods we've needed Min has been able to apply effectively and very quickly.

Excellent, excellent service. Would fully recommend.

This is the app that solved all of our shipping woes!

Min offers absolutely brilliant support and his assistance has made a profound difference to our piece of mind knowing we don't need to stress about having an incomplete shipping offering.

Well worth the money considering it's more flexible than any other offering.

Thanks Min!

I'm so impressed by the level of support that this company offers! I don't have words for how grateful I am for their help customizing our shipping options.

Highly recommend for anyone looking for customized shipping structure!

THANK YOU!!!

Min was super helpful with adding in Couriers Please for me as a new carrier and also coding some very specific features I was looking for so that the checkout would offer shipping choices based on cart totals, address type, or dangerous goods.
Its now been up and running for a few weeks and Im incredibly happy with how its working out across our sites.
Would highly recommend getting this app installed and Min to do whatever tweaks you need to be able to offer your customer the perfect shipping methods.

Min was so fantastic to communicate with, extremely knowledgeable about the API limitations of the Australian courier I was trying to configure, took the time to understand my specific requirements and the potential scenarios and was highly efficient at configuring and customising the app to meet the unique needs of my store.

This is an amazing app! A must-have for any store that wants to solve one of the biggest weaknesses within the standard Shopify set up.

The lack various shipping options and logic within Shopify was a huge issue that was solved with this application.

However, where Bespoke out-performs is the service and support. Min is an absolute genius and takes the time to get your rules in order, and implemented correctly.
I would highly recommend spending a little extra to have her handle the heavy lifting on implementation.

Our set-up was very complicated with over 20 vendors, and at least 30 different output scenarios to the shipping options based on vendors in the cart, stock in various locations, and our WMS, vs. drop shop vendors etc.

The code she developed was over 500 lines and extremely clean. Even our CTO reached out to me to make a point and compliment her on the organization of the coding and efficiency on how it was written.

If you have a complicated set-up, you can expect a few adjustments to be made, but Min will be there very step of the way responding and changing to your needs within 12-24 hours. We had been researching our freight solutions for months and couldn’t have been happier that we made the choice to go with Bespoke.

There were even several nights whereas Min would be working for hours in real time with us as we went live on site with the app.

Lastly, the financial benefit can not be understated. Since incorporating this application our conversions increased by 30%, shipping revenue increased 80% while customer satisfaction based on testimonial pages went from a point of dis-satisfaction, to one of areas which we can be proud of from a customer service perspective.

We couldn’t live without this application and only wish we had implemented 6 months sooner.

There are few apps that have a support staff whom do what they say within the time frame quoted, and whom you can count on to be there downstream as needed.

This is once company who will. If you need to improve your shipping rates logic, I would not hesitate to give them a try. This is truly one of the top 3 additions we would allow in our theme code.

Thank You again Min! Our staff looks forward to much success together.

Sincerely,
Scott

Not only is this app a godsend but Min has been THE MOST helpful developer of any app that we use... and we use a bunch. He responds insanely fast has been able to do execute every single one of my requests. Min is a magician!