Avis (210)
Affiner
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Par note
UPDATE: The support answered and provided all the details we needed. We appreciate it. We will provide more detailed review after setup and testing. For now, we are not satisfied with the support. We tried to contact it during our trial period, but there is no reply. Can someone help with our questions? Thank you.
Hello,
We responded to your original email within 1 hour of receiving it, we have re-sent our response to your second email as well within 5 minutes of receiving it. Do note that as you have raised a support ticket via the shopify 'get support' button responses go back to the store owner. If you would like a response sent to another email, you can contact us directly at hello@parcelintelligence.com.au. Please also check your spam/junk folder.
Thanks.
I highly recommend this app for those need special shipping conditions for their shop. The developer is AWESOME!!! He's been very helpful with any questions or concerns with the app. If I could give more stars I would!
I was very limited by the Shopify settings for shipping and needed something to integrate with my wholesale side. This does this trick... it's not perfect because of Shopify limitations but it is worth it. I cannot say enough about Min's amazing customer service...the only person I've encountered in all the apps I've purchased who is completely responsive and helpful.
I have complicated delivery calculations and had been using another app for years that just wouldn’t meet my needs. I then stumbled across this app and it can do everything I’ve ever wanted, and more.
And the support from Min has been absolutely outstanding.
Highly recommended and I don’t say this of many Apps.
Wonderful App. We've been so happy with this and the value is incredible. Highly recommend and love the support team as well.
This is a fantastic app. Yes, it's more technical than others, but once it all makes sense it's really powerful. It's great in conjunction with Zapiet Store Pickup + Delivery. I have been able to connect Bespoke Shipping directly in Shopify as a carrier calculated shipping service, and use rules to stop it display rates for pickup and delivery. Fantastic. I have contacted support once and Min was quick to respond and helpful.
We have some complicated shipping scenarios that we need handled through our website, and this app has been able to accommodate all of our needs. Min has been incredibly helpful (and patient!) in assisting me with getting everything set up, and I can't thank him enough. If you have products that ship LTL, this is the app you need!
AMAZING. The most impressive and customisable shipping app available. Exceptional support from the app developers and I'm sure you can achieve even the most complex shipping requirements, with their help if needed. I can't recommend this app enough, it's second to none.
We've used this app to add a rural surcharge onto out store. Works perfectly. Very happy. I did use a Tech person to set it up for me. He was impressed with the app and support too. Thanks Team!
Great App for customized shipping settings! We use this for Free+shipping and it works great so far