Note globale
4,8
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
11 janvier 2019

I haven't reviewed many apps on Shopify because I end up not using the apps for very long because they don't meet my needs. I have been using Bespoke Shipping for over a year and it's awesome. Yes, I paid to have the Bespoke team write all the code for my very complex and unique shipping situation (we ship frozen items and the amount of dry ice we use varies based on where we are shipping it and how many items the customer orders). I thought the price was VERY reasonable and each time I want additional logic or customizations added in, they are either a free simple change or a low cost more complicated change. There is nothing that Bespoke can't handle for your complicated shipping scenarios. Haven't found a single other app that solves our unique business scenarios.

Frozen Garden
États-Unis
Presque 4 ans d’utilisation de l’application
Modifié le 30 mars 2024

Absolutely the only shipping app that would handle our complex shipping criteria. Relatively easy to configure once you take the time to understand how it works. And when you come up against a challenge, the support from Min was incredible. Weekday, Saturday, Sunday, support when we needed it. Would recommend in a heartbeat.

We've been using the app for 4 years now and needed some support in making alterations and Min was fantastic, best app support I have ever dealt with.

JordansFireworks
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
9 juin 2016

With most customer service these days being a forgotten part of business, it's great to find a company that responds above and beyond your expectations. We needed a multi-layered shipping configuration. With each option we requested, Bespoke (MZL Solutions) responded with, "Yes." Within hours... click. Exactly what we needed. As far as we're concerned (and happy to admit it), there's no need to look for any other shipping solution. It's all right here! Thank you MZL Solutions.

Fishing Frenzy Tackle 2
États-Unis
Plus de 3 ans d’utilisation de l’application
Modifié le 28 janvier 2016

Great so far. Min Liu responded quickly to configuration questions and helped us get setup with product specific shipping that wasn't possible with Shopify's built in capabilities.

Update 1/28: We had changed our shipping setup for a few months and stopped using this app but again have found a need to get some custom rates setup. Min is the best and helped us get going super quick with the new logic we needed. If you have custom shipping requirements, this is the way to go!

Paleo Treats
États-Unis
Environ 3 ans d’utilisation de l’application
18 mai 2015

I had a very specific shipping requirement and Min responded quickly to my request. I was thrilled that he was able to write the code I needed and now my shipping works exactly as I want! He was very responsive and professional and I highly recommend contacting him if you have questions or specific needs. I could not be happier!

Roben-Marie - THE SHOP
États-Unis
Environ 3 ans d’utilisation de l’application
11 mars 2022

One of the best value apps on the app store, and the only shipping app we're aware of that allowed us to build custom logic with code which is exactly what we required given the complex nature of our shipping rules. Support is also very good, with quick and helpful replies.

Harringtons Pet Food
Royaume-Uni
Environ 3 ans d’utilisation de l’application
26 avril 2021

The support team went above and beyond helping us achieve some pretty complicated shipping goals. The app is well worth the expense.

Mollusk Surf Shop
États-Unis
Environ 3 ans d’utilisation de l’application
29 août 2015

Min is just AMAZING. This man deserve an OTSTANDING customer service rate.

Gardelli Specialty Coffees
Italie
Environ 3 ans d’utilisation de l’application
Modifié le 9 juillet 2020

We have just started to use this app to help us with some of our more complex shipping rules. Min was very helpful, they understood our requirements and implemented our solution quickly and efficiently, 5 star customer service. I would highly recommend this app.

Quick update - After a few months using the app, we need to implement some new shipping rules, this app is so powerful, i managed to set up new rules based on UK postal zones. I need a bit of help from app and the support is so good, they got back to me in less than an hours with the resolution. Top class.

Repair Outlet
Royaume-Uni
Presque 3 ans d’utilisation de l’application
30 janvier 2015

Hallelujah!!! If you have any shipping problem whatsoever, Min and this app are probably your solution. We had an issue neither Shopify or other apps like Better Shipping could or wanted to solve. Min quickly responded to our request and was easily able to completely customize our rates (set a flat rate per product, per quantity, per country across all our products). He's the best!!!

Trunkster
États-Unis
Presque 3 ans d’utilisation de l’application