Bespoke Shipping , 리뷰 199개

We were not able to estimate shipping costs before bespoke. We had to pack the boxes and then weigh them to enter info to ups and come up with a shipping charge. Each box is like a puzzle and they are all different. Many times boxes were packed and when it was a credit card customer their orders would sit in boxes while we chased down the payment. We were running out of space in the warehouse. For the bespoke app, we had to measure and weigh each of our products. Then bespoke stacks the items in our box sizes virtually and we can add the shipping charge and present the invoice to the customer. We don't pack the actual boxes until they pay. We still have to take a few minutes to go into the bespoke logs to make sure it is correct. Sometimes adjustments have to be made. This is a great app but you may need someone else to set it up for you. I told my daughter how I envisioned shipping and she found this app and did all the work to customize it for us. We have been using it since 2022.

Lots of variables available and the team are amazing at creating solutions for difficult shipping situations, highly recommend they are friendly and professional, definitely the best app for CSV shipping rates.

I always forget to write reviews but I specifically wanted to here. It is a little complicated to use but that's only because it has such a broad range of ways it can be implemented. We've been able offer dynamic and complicated shipping options, something we never could before. For example shipping rates that take into account the number of products in a customer cart, something that had always been an issue for us, some larger orders only paying a minimal shipping before now. Highly recommend but give yourself time to understand exactly how it all works.

Used this for over 3 years and we have absolutely no complaints. It's so good that I had forgotten it exists in my backend. Does its job perfectly.

So much you can do with this app! We don't even use 10% of the functionality and still so happy with it.

Have been using this app for over 4 years.
It is perfect.
Customer support has been excellent.
Cannot flaw.
If I could give 6 stars I would.

Amazing app and even better customer service. We had some very specific shipping requirements and I really couldn't wrap my head around how to set this up. I gave a brief (and probably confusing) explanation to Min and in no time at all Bespoke was up and running. I can't recommend this app enough if you have complicated shipping requirements!

Amazing app, found it when I first began and haven't stopped since, it helps me calculate accurate rates for my customers, integrate my various couriers into one platform and create complex groupings based on my business needs. Customer support is always quick to respond and helpful in sorting out my issues big or small!

Before giving this app a fair try, I thought that all these 5-star reviews were fake. However, after installing the app and getting it configured, now I am leaving a 5-star review myself.

However, I should warn casual users: this is not a trivial app. It is not something you install and "it just works." The UI is actually a PHP code editor. You'll need your own PHP-based config file.

Fortunately, the developer is extremely helpful and responsive. He helped me get up and running quickly. He provided my initial PHP config file. As I said -- awesome support!

I also learned a little PHP syntax myself. This allowed me to put my exact shipping needs into action with the help of this app. It is very powerful. And it works seamlessly.

This app significantly improved my store's shipping!

I highly recommend this app.

Bespoke has been integral to the successful rollout of our website. We have a combination of small and large bulky items and BeSpoke has been able to help us with our specific requirements. The app has the structure and the flexibility we need.

We have a quite complex range of shipping rates, that would have taken hours to create in the normal Shopify dashboard.

In addition we have particular products that have to be shipped at different rates, something that Shopify can't do at all.

This app sorted it easily.

Note that the interface is a page of php code, which could be off-putting for some. However the fact that you can edit the code is exactly what makes this app so useful - it's vastly quicker and more flexible than using the Shopify interface.

Even if you have no experience with php, it's not hard to make small changes like adding a country or adjusting a price. And if you're familiar with javascript, or messing around with Shopify liquid code, you won't have any trouble understanding the if/else statements.

I should add that the developer Min did the initial set up - wrote and installed all the code for our different rates, and quickly corrected a small mistake.

Very happy!