Bespoke Shipping , 199 avaliações

Classificação geral
4,8
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
Data de edição: 21 de janeiro de 2022

Bespoke shipping is an incredible app that has greatly enhanced our fulfillment process both internally and from a customer-facing perspective. Our company has fairly complicated shipping needs, but Bespoke Shipping is up to the task. Not only does the app work very well, but Min provides the most excellent customer support. Min always responds quickly and adds custom code to our app whenever it is needed.

Amaroo Hills Emu Farm
Estados Unidos
Aproximadamente 4 anos usando o app
Data de edição: 4 de janeiro de 2024

12.13.2019
I was recommended this app during our launch phase and reached out to support to have some of our complex shipping requirements addressed. Min responded very quickly and has provided top-notch information and support through the entire process. Will continue to test the product volume based algorithm and it's accuracy but Min has already addressed some potential work-arounds if the generic algorithm is not working for our use-case.

1.4.2024
Just coming back to give update. Been using this app across all Shopify stores since we started. Never looked back. It is very customizable and powerful. There is a wizard to setup for standard needs, and if you need something not offered in the wizard, then you can dig into the PHP macro editor and do pretty much anything you need. Every single time I have reached out to support over the years, its always been the best support from any Shopify App. I am not one to leave many reviews, but thats how much I value this app.

Rubio Monocoat USA
Estados Unidos
Aproximadamente 4 anos usando o app
5 de julho de 2018

What a fabulous app! One of the best finds in the App Store and excellent value for money. Support is fabulous and super quick. The Bespoke Shipping developers are a pleasure to deal with and no question or query is too much trouble. Thanks for producing such a value packed app with brilliant service levels to boot. Couldn't recommend more highly - from one very impressed customer!

Woodenwonderland
Austrália
Aproximadamente 4 anos usando o app
18 de janeiro de 2017

excellent service !! since we do have several shipping rates the one or the other are not matching together. It only took some emails to customize the app. Great service and best wishes to Min !!

Tom

Snowflake Kindermoebel
Suíça
Quase 4 anos usando o app
11 de janeiro de 2019

I haven't reviewed many apps on Shopify because I end up not using the apps for very long because they don't meet my needs. I have been using Bespoke Shipping for over a year and it's awesome. Yes, I paid to have the Bespoke team write all the code for my very complex and unique shipping situation (we ship frozen items and the amount of dry ice we use varies based on where we are shipping it and how many items the customer orders). I thought the price was VERY reasonable and each time I want additional logic or customizations added in, they are either a free simple change or a low cost more complicated change. There is nothing that Bespoke can't handle for your complicated shipping scenarios. Haven't found a single other app that solves our unique business scenarios.

Frozen Garden
Estados Unidos
Quase 4 anos usando o app
24 de outubro de 2022

Amazing app. Enables you to set up shipping exactly how you want it. There is a learning curve! But once you get the hang of it you'll be loving it. So many integrations for live rates. Super fair price too. Stop looking at other more expensive and less capable apps - This is the one to use.

Oh Clocks
Austrália
Aproximadamente 1 mês usando o app
Data de edição: 30 de março de 2024

Absolutely the only shipping app that would handle our complex shipping criteria. Relatively easy to configure once you take the time to understand how it works. And when you come up against a challenge, the support from Min was incredible. Weekday, Saturday, Sunday, support when we needed it. Would recommend in a heartbeat.

We've been using the app for 4 years now and needed some support in making alterations and Min was fantastic, best app support I have ever dealt with.

JordansFireworks
Reino Unido
Mais de 3 anos usando o app
9 de junho de 2016

With most customer service these days being a forgotten part of business, it's great to find a company that responds above and beyond your expectations. We needed a multi-layered shipping configuration. With each option we requested, Bespoke (MZL Solutions) responded with, "Yes." Within hours... click. Exactly what we needed. As far as we're concerned (and happy to admit it), there's no need to look for any other shipping solution. It's all right here! Thank you MZL Solutions.

Fishing Frenzy Tackle 2
Estados Unidos
Mais de 3 anos usando o app
18 de maio de 2015

I had a very specific shipping requirement and Min responded quickly to my request. I was thrilled that he was able to write the code I needed and now my shipping works exactly as I want! He was very responsive and professional and I highly recommend contacting him if you have questions or specific needs. I could not be happier!

Roben-Marie - THE SHOP
Estados Unidos
Aproximadamente 3 anos usando o app
26 de abril de 2021

The support team went above and beyond helping us achieve some pretty complicated shipping goals. The app is well worth the expense.

Mollusk Surf Shop
Estados Unidos
Aproximadamente 3 anos usando o app