Avaliações (203)

Classificação geral
4,8
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
11 de novembro de 2016

Bespoke Shipping is a must-have app. With shipping costs being so high, and with carriers in the US using dimensional weight for most orders, charging incorrectly for shipping could easily cost us our margin on a sale. The owner, Min, provides excellent customer service and can custom-write code (for a small fee) that precisely meets your needs. Or, if you're a PHP whizz, you can code it yourself. We use FBA and another third-part fulfillment service. There are factors with both that affect our shipping costs (standard vs. oversized for FBA, dimensional weight and choice of carrier for our other service). The custom code we had Min write takes all of this into account and provides the customer with a choice of three shipping speeds with fees that precisely match our own shipping costs (including live rates from the carriers). This allows us to keep our shipping fees as low as possible for our customers, while ensuring that we are not losing money. As every seller's circumstances will be different, the advantage of Bespoke Shipping is that highly customized code can be written to meet any sellers needs. Highly recommended.

Tredoni
Estados Unidos
Mais de 2 anos usando o app
5 de fevereiro de 2020

HIGHLY RECOMMENDED
I used the App to help make sense of my shipping and it is saving me a lot by breaking out products into appropriate shipping categories.

The App is great but the service and support are just incredible. I am actually trying to convince Min to let me pay him a tip because he did so much work for the small setup fee that he charged.

I cannot say enough good about Min and the app. Happy to hear from anyone who would like more information.

HIGHLY RECOMMENDED

Baraka Shea Butter
Canadá
Mais de 2 anos usando o app
15 de junho de 2018

This is a lifesaver app for shops with complex shipping rules. The PHP interface allows you to create complex shipping rules. Can recommend the app enough for people who need these kind of functionality on their website.

Cruelty Freeshopping
Reino Unido
Mais de 2 anos usando o app
9 de março de 2015

Excellent service from Min, his help during the installation process itself was priceless. Great communication, quick turnaround, and very patient.

We have bulky items that need special attention to shipping charges, as well as dropshipping, and Bespoke Shipping handles it all with ease.

If you're looking for a solution to your shipping charges for your customers, give this great app a try!

ArmSoar Composite Gliders
Canadá
Mais de 2 anos usando o app
12 de novembro de 2014

We couldn't be happier with the app!

After one year of having to program unsatisfactory work-arounds to deal with Shopify's rudimentary shipping system, we are grateful to have found this app, which serves our needs perfectly.

We are finally able to offer our customers fair shipping prices and are not left out of pocket either. The developer has been excellent in understanding our needs and even implemented our complex shipping logic.

Thank you to Min for being kind, helpful and reliable :)

Atelier Autêntico
Portugal
Mais de 2 anos usando o app
Data de edição: 19 de setembro de 2023

The developer of this app helped us set up a system that covers several niche needs, and continues to provide speedy support whenever questions crop up. Highly appreciate the people behind this app. Update 2023/09/20: This app and the team behind it is still an absolute lifesaver for us.

Animate International
Japão
Mais de 2 anos usando o app
31 de maio de 2018

We would be lost without this app. It has helped with all of our specific shipping needs. We've officially been live for a month now and have had zero issues with our shipping rates. On top of it all, their tech support is great, fast, and so helpful.

Three Star Smoked Fish Co
Estados Unidos
Mais de 2 anos usando o app
30 de março de 2018

Best Shipping App on the App Store.

Crabville
Estados Unidos
Mais de 2 anos usando o app
15 de dezembro de 2019

The app is great and does all it says it does, but the true value is in the level of support. Over the 18 months or more we've been using this app I've requested large updates to it's functionality 3 times and every time the updates of custom code were completed within a few days. Awesome service and great communication. 5 stars well deserved

Kingdom3D
Austrália
Mais de 2 anos usando o app
23 de agosto de 2016

This review really needs to be broken down into two sections - the app and the developer.

The app is quite adept at overcoming one of Shopify’s most glaring limitations… complex shipping settings. I sell several items that have complicated configuration / shipping options (some via USPS to all 50 states, some Priority only to Alaska / Hawaii, some only to the lower 48 states and no PO Boxes, etc), and Bespoke Shipping handles them all easily, and in an attractive and easily configured manner - I just emailed my shipping needs to the app developer, and the code was installed. Trying to set up my shipping settings was frustrating originally, and it almost caused me to leave Shopify. Bespoke shipping was my saving grace, and the only app that could do what I needed. The ability to adjust these settings / prices on the fly will also allow me make sure I don’t lose $$ as shipping rates change every year.

The developer, Min, at MZL solutions, is 2nd to none. I get responses from him morning, noon, and night. The initial setup took a few emails back and forth, not to mention a number of tweaks and adjustments to make sure it was right. Min was patient, explained everything, and got it done so fast I wondered how it was humanly possible to adjust coding like that. He appears highly motivated to find a solution to any challenge I throw his way, and luckily, I haven’t been able to stump him yet. I have seen him start working on my support requests within 1 hours of submitting a ticket, and if more complex solutions are required, it is usually fixed by the time I wake up. I wish everyone was as responsive as he is.

You will be able to see it in full effect at www.massagestore.com in November.

Massagestore Com
Estados Unidos
Mais de 2 anos usando o app