Bespoke Shipping

We have been working with Bespoke Shipping for over 5 years now and I can't rave about their services enough! Min is always responds promptly, understands our business needs and makes very complex shipping solutions easy!

Before giving this app a fair try, I thought that all these 5-star reviews were fake. However, after installing the app and getting it configured, now I am leaving a 5-star review myself.

However, I should warn casual users: this is not a trivial app. It is not something you install and "it just works." The UI is actually a PHP code editor. You'll need your own PHP-based config file.

Fortunately, the developer is extremely helpful and responsive. He helped me get up and running quickly. He provided my initial PHP config file. As I said -- awesome support!

I also learned a little PHP syntax myself. This allowed me to put my exact shipping needs into action with the help of this app. It is very powerful. And it works seamlessly.

This app significantly improved my store's shipping!

I highly recommend this app.

We have a quite complex range of shipping rates, that would have taken hours to create in the normal Shopify dashboard.

In addition we have particular products that have to be shipped at different rates, something that Shopify can't do at all.

This app sorted it easily.

Note that the interface is a page of php code, which could be off-putting for some. However the fact that you can edit the code is exactly what makes this app so useful - it's vastly quicker and more flexible than using the Shopify interface.

Even if you have no experience with php, it's not hard to make small changes like adding a country or adjusting a price. And if you're familiar with javascript, or messing around with Shopify liquid code, you won't have any trouble understanding the if/else statements.

I should add that the developer Min did the initial set up - wrote and installed all the code for our different rates, and quickly corrected a small mistake.

Very happy!

Very simple yet robust and adaptable tool to help customise your shipping options. The tech support is invaluable and I've had my hand patiently held while setting up some more advanced configurations.

5/5 would recommend to anyone in need of a cusomisable shipping app.

We currently use Bespoke Shipping for both our Domestic and International shipping requirements and we couldn’t be happier with it, a wonderful app. More importantly the support and customer service has been absolutely outstanding, Min has provided Hampers 4 Two with the best support any business could ask for, definitely 10 out of 10. A big thank you from us.

Great! Great! Great! Wow, Completely satisfied with their efficient customer service a ability to solve my complex shipping needs. I have recommended their services to all my associates. Great App!

As the majority of the other reviews indicate, the support you receive with this app is astonishing. If you have shipping limitations and are using the Shopify platform, I am confident in saying there is no better app to at least try. The app is consistent and I have used it across multiple client stores. I highly recommend the app and the team behind Bespoke Shipping.

I sell both retail and wholesale from my store and have pretty complex shipping requirements with respect to total cart amount, domestic vs international destinations, free and discounted shipping, product variants, and more. After searching for months and being completely frustrated, I found this app and I am simply blown away. It solved 100% of my problems. It seemed complex at first and it took me a little bit of time to understand the rules engine but after that, it was simply an amazing experience. The support is unbelievably fast and all of my questions were well understood and answered perfectly. I would give it 6 stars if I could. I am beyond happy.

12.13.2019
I was recommended this app during our launch phase and reached out to support to have some of our complex shipping requirements addressed. Min responded very quickly and has provided top-notch information and support through the entire process. Will continue to test the product volume based algorithm and it's accuracy but Min has already addressed some potential work-arounds if the generic algorithm is not working for our use-case.

1.4.2024
Just coming back to give update. Been using this app across all Shopify stores since we started. Never looked back. It is very customizable and powerful. There is a wizard to setup for standard needs, and if you need something not offered in the wizard, then you can dig into the PHP macro editor and do pretty much anything you need. Every single time I have reached out to support over the years, its always been the best support from any Shopify App. I am not one to leave many reviews, but thats how much I value this app.

This app is seriously awesome!

We have very specific shipping rates for certain products. This app has allowed us to provide these specific rates and a few other shipping use cases.

Some programming knowledge is required to use this but it is mostly basic php functions and arrays.

If you have shipping requirements that don't fit in a basic rate table or real time carrier shipping this is the app for you.