Bespoke Shipping , 199 reviews

This is the app that solved all of our shipping woes!

Min offers absolutely brilliant support and his assistance has made a profound difference to our piece of mind knowing we don't need to stress about having an incomplete shipping offering.

Well worth the money considering it's more flexible than any other offering.

Thanks Min!

I'm so impressed by the level of support that this company offers! I don't have words for how grateful I am for their help customizing our shipping options.

Highly recommend for anyone looking for customized shipping structure!

THANK YOU!!!

Min was super helpful with adding in Couriers Please for me as a new carrier and also coding some very specific features I was looking for so that the checkout would offer shipping choices based on cart totals, address type, or dangerous goods.
Its now been up and running for a few weeks and Im incredibly happy with how its working out across our sites.
Would highly recommend getting this app installed and Min to do whatever tweaks you need to be able to offer your customer the perfect shipping methods.

Min was so fantastic to communicate with, extremely knowledgeable about the API limitations of the Australian courier I was trying to configure, took the time to understand my specific requirements and the potential scenarios and was highly efficient at configuring and customising the app to meet the unique needs of my store.

This is an amazing app! A must-have for any store that wants to solve one of the biggest weaknesses within the standard Shopify set up.

The lack various shipping options and logic within Shopify was a huge issue that was solved with this application.

However, where Bespoke out-performs is the service and support. Min is an absolute genius and takes the time to get your rules in order, and implemented correctly.
I would highly recommend spending a little extra to have her handle the heavy lifting on implementation.

Our set-up was very complicated with over 20 vendors, and at least 30 different output scenarios to the shipping options based on vendors in the cart, stock in various locations, and our WMS, vs. drop shop vendors etc.

The code she developed was over 500 lines and extremely clean. Even our CTO reached out to me to make a point and compliment her on the organization of the coding and efficiency on how it was written.

If you have a complicated set-up, you can expect a few adjustments to be made, but Min will be there very step of the way responding and changing to your needs within 12-24 hours. We had been researching our freight solutions for months and couldn’t have been happier that we made the choice to go with Bespoke.

There were even several nights whereas Min would be working for hours in real time with us as we went live on site with the app.

Lastly, the financial benefit can not be understated. Since incorporating this application our conversions increased by 30%, shipping revenue increased 80% while customer satisfaction based on testimonial pages went from a point of dis-satisfaction, to one of areas which we can be proud of from a customer service perspective.

We couldn’t live without this application and only wish we had implemented 6 months sooner.

There are few apps that have a support staff whom do what they say within the time frame quoted, and whom you can count on to be there downstream as needed.

This is once company who will. If you need to improve your shipping rates logic, I would not hesitate to give them a try. This is truly one of the top 3 additions we would allow in our theme code.

Thank You again Min! Our staff looks forward to much success together.

Sincerely,
Scott

Not only is this app a godsend but Min has been THE MOST helpful developer of any app that we use... and we use a bunch. He responds insanely fast has been able to do execute every single one of my requests. Min is a magician!

HIGHLY RECOMMEND - 1O stars on a 5 point scale!

What a fantastic app and service!!! I had countless sleepless nights over international delivery, because I have multiple vendors, with multiple rates, and of course don't want customers to abandon their carts because delivery fees are over stacked and/or miscalculated.

I tried almost every app and they didn't come close to the sophistication here. The developer Min took the rates I supplied from multiple vendors for every country and quickly turned that around into a working system!

Min is great to work with. Easy, prompt, thorough. Absolutely delighted and can sleep again :))

Software is perfect to interface with Fedex.com SmartPost negotiated rates and allows for the display of these rates during customer checkout! Min was very quick to get this important functionality up and running for us!!

With a bit of help of the amazing customer service, this app is amazing and can give you custom results that no other app can achieve. Highly recommended!

I am currently using this app, excellent App, Min responds really quickly, and even at weekends, he will go out of his way to help out. Bespoke Shipping is an easy system to use, and has excellent 4D Volumatic tool, for your products, and also can set up live rates with your freight companies, there is lots of rules, that can be set up, which i found very helpful.