Bespoke Shipping , 199 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and support for various shipping options, including integration with services like UPS, FedEx, and Zapiet. They praise its reliable performance and exceptional customer support, particularly in guiding through the initial learning curve related to coding and shipping rules setup. Many consider it good value for money due to its capabilities and top-notch customer service.

June 18, 2015

Great customer support from Min and very powerful app.

Krunchmunch
India
3 months using the app
July 13, 2017

This is one of the most flexible and intuitive custom shipping solutions on the market for Shopify! Our developers have been able to easily create custom shipping rules for wholesale customers, custom filters for shipping services, and free shipping promotions for orders over a certain dollar amount. However, where this app really shines is in their CUSTOMER SERVICE! I have reached out to one of their developers, Min Liu, multiple times and he is always very quick to reply and knows exactly what he is doing. This level of customer service is very rare these days, and it is truly priceless. Thank you BeSpoke Shipping!!

Freeze Sleeve
United States
3 months using the app
Edited December 21, 2014

Before using Custom Shipping Rates, I read the reviews and had to see what all the fuss was about.

I sent the the developer an email with exactly what I needed before I purchased it (no other app could do it) and (within 30 minutes) they simply confirmed what I needed while giving me exact instructions on achieving it.

Best support for any product I have ever experienced in my life. 6 out of 5 stars.

Handy Bub Store
Australia
3 months using the app
Edited August 7, 2021

This app helped me set up our complicated custom shipping rates. Min's customer service went above and beyond - helping answer questions and show me how to set up our rates. Great customer service and a great app! 5-stars, definitely recommend.

Forest & Frolic
New Zealand
3 months using the app
October 26, 2014

Awesome app and even better customer service!

Sungroovy
Peru
3 months using the app
January 15, 2020

They really take the time to understand your shipping requirements. Excellent and prompt service that met my needs.

Roaster Direct
United States
2 months using the app
November 8, 2017

Love this app - Min is phenomena! Extremely responsive to every request (and I had a lot of questions and specific needs) and was able to come up with a solution every time.

Do yourself a favor and have Min handle the set-up. Cost is extremely reasonable and well worth it. Don't let the php scare you. I was concerned about maintenance, but after set-up, Min provided step-by-step instructions that make it super-easy to maintain and update.

This was the only app that could meet all of my needs, and I am extremely happy with the results!

Gungoddess Com
United States
2 months using the app
Edited June 30, 2022

This app is really amazing. Through the wizard you can set up shipping rules using every possible filter and variable you can imagine like postal codes, time of day, order value and much much more. If you somehow need more complicated rules than the Wizard can provide, then you have the macro editor where you can build your own custom rules using php code. The support is excellent and very responsive. Highly recommended app.

Statement Watches
South Africa
2 months using the app
May 22, 2018

Min has done some amazing work with this app. Since we deal with a lot of custom-sized products, calculating accurate shipping prices has always been a pain. We had a long and complicated document detailing our shipping cost formulas and Min was able to implement all of it fairly quickly for a very reasonable price. There were a few bugs that cropped up (which we expected due to our complex rules) but they were promptly addressed. Highly recommended!

Canal Plastic
United States
2 months using the app
February 3, 2018

Amazing app! If you know a little about coding it is very easy to figure out. It allows for very customizable shipping rates, which is extremely lacking in Shopify. Thank you so much for making this app. It has saved us a lot of headache. Now we just need a similar app for payment methods.

Dnacycling
United States
2 months using the app