Bespoke Shipping , 199 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and support for various shipping options, including integration with services like UPS, FedEx, and Zapiet. They praise its reliable performance and exceptional customer support, particularly in guiding through the initial learning curve related to coding and shipping rules setup. Many consider it good value for money due to its capabilities and top-notch customer service.

Edited July 19, 2021

This is a fantastic app. Yes, it's more technical than others, but once it all makes sense it's really powerful. It's great in conjunction with Zapiet Store Pickup + Delivery. I have been able to connect Bespoke Shipping directly in Shopify as a carrier calculated shipping service, and use rules to stop it display rates for pickup and delivery. Fantastic. I have contacted support once and Min was quick to respond and helpful.

Condor Cycles
United Kingdom
28 days using the app
July 14, 2020

We have some complicated shipping scenarios that we need handled through our website, and this app has been able to accommodate all of our needs. Min has been incredibly helpful (and patient!) in assisting me with getting everything set up, and I can't thank him enough. If you have products that ship LTL, this is the app you need!

Victory Athletic Surfaces
United States
27 days using the app
February 12, 2015

If you need custom shipping rates, this app is a must have!

Just email Min at hello@parcelintelligence.com.au and he will build your custom shipping rates for you!

He is brilliant and this app is great.

eJuices.co
United States
27 days using the app
October 4, 2020

AMAZING. The most impressive and customisable shipping app available. Exceptional support from the app developers and I'm sure you can achieve even the most complex shipping requirements, with their help if needed. I can't recommend this app enough, it's second to none.

EEPCompany
United Kingdom
27 days using the app
July 25, 2021

We've used this app to add a rural surcharge onto out store. Works perfectly. Very happy. I did use a Tech person to set it up for me. He was impressed with the app and support too. Thanks Team!

Te Atatu Toasted
New Zealand
26 days using the app
May 5, 2016

Great App for customized shipping settings! We use this for Free+shipping and it works great so far

Geargiveaway
United States
26 days using the app
April 3, 2019

Deserves an "App Oscar". This app raises the bar, spent 1000s elsewhere on this platform for a pile of junk and programmers attitude. This firm gets it!
You have access to the code within Shopify, code which is surprisingly easy to understand and edit, but pay for set up, best $$ you will ever spend, you ask for options that you just dreamt of for years in e-commerce and it is "sure, I can do that". Awesome in every respect

Snap Frames Direct
United States
24 days using the app
September 15, 2016

One of the best customer supports I have experienced. They were able to do everything I needed, would definitely recommend!!

Life Remedies
Canada
22 days using the app
Edited February 7, 2023

This is by far the best customer service that I have received in my 48 years of living!
Min went above and beyond to set up our very specific (and complicated) shipping rules for specific customer groups. His communication was on point and shockingly quick. If you have complex shipping rates or just need help with this app, they are there for you and treat you like a VIP. We tried 6 shipping apps before this and none would work correctly. This is the app for you. Thank you Min.

aaeglass.com
United States
19 days using the app
September 18, 2020

I already left a five star review, but I've been working on some fine tuning with support and wanted to say how impressed I am with the level of service. Outstanding!!

Plastic Bag Partners
United States
19 days using the app