Bespoke Shipping , 199 reviews

The developer of this app helped us set up a system that covers several niche needs, and continues to provide speedy support whenever questions crop up. Highly appreciate the people behind this app. Update 2023/09/20: This app and the team behind it is still an absolute lifesaver for us.

We would be lost without this app. It has helped with all of our specific shipping needs. We've officially been live for a month now and have had zero issues with our shipping rates. On top of it all, their tech support is great, fast, and so helpful.

Best Shipping App on the App Store.

The app is great and does all it says it does, but the true value is in the level of support. Over the 18 months or more we've been using this app I've requested large updates to it's functionality 3 times and every time the updates of custom code were completed within a few days. Awesome service and great communication. 5 stars well deserved

This review really needs to be broken down into two sections - the app and the developer.

The app is quite adept at overcoming one of Shopify’s most glaring limitations… complex shipping settings. I sell several items that have complicated configuration / shipping options (some via USPS to all 50 states, some Priority only to Alaska / Hawaii, some only to the lower 48 states and no PO Boxes, etc), and Bespoke Shipping handles them all easily, and in an attractive and easily configured manner - I just emailed my shipping needs to the app developer, and the code was installed. Trying to set up my shipping settings was frustrating originally, and it almost caused me to leave Shopify. Bespoke shipping was my saving grace, and the only app that could do what I needed. The ability to adjust these settings / prices on the fly will also allow me make sure I don’t lose $$ as shipping rates change every year.

The developer, Min, at MZL solutions, is 2nd to none. I get responses from him morning, noon, and night. The initial setup took a few emails back and forth, not to mention a number of tweaks and adjustments to make sure it was right. Min was patient, explained everything, and got it done so fast I wondered how it was humanly possible to adjust coding like that. He appears highly motivated to find a solution to any challenge I throw his way, and luckily, I haven’t been able to stump him yet. I have seen him start working on my support requests within 1 hours of submitting a ticket, and if more complex solutions are required, it is usually fixed by the time I wake up. I wish everyone was as responsive as he is.

You will be able to see it in full effect at www.massagestore.com in November.

Fully customisable so helpful and solved many issues i had. Also the support team is great to deal with and will do the work and coding when needed and help as much as possible. Thanks team.

After trying several other apps including Intuitive and Advanced Shipping Rules, we were left even more confused about the approach to a rule-based shipping solution. Bespoke Shipping was literally our LAST option and boy did it come through for us!

Flexible enough to configure yourself, but what really made the difference was the level and speed of support. We did most of the leg work ourselves but needed a hand with the final touches and their support staff were help to iron these out within 24 hours.

Happy subscribers.

Not sure what's up with Bath House Records below. We've been using Bespoke for two years now, and Min has by far been the most responsive, helpful, and fair developer I've worked with. He's accommodated a ton of custom requests for our business, and has been incredibly fair with his custom development rates. Can't recommend him enough, great app, great support!

I'm a seasoned pro, having coded for decades. If you need a hook into Shopify shipping, and can write the logic (mostly cascading if-statements), this is the perfect tool for you.

I wasn't a PHP person, but just downloading NetBeans for PHP and playing around with some Google searches and tutorials is a quick way to get started.

Highly recommended.

Great support from Min too.

One year later: this app still is a key piece to our store. We couldn't live without it. We may not touch the code for many months at a time, but when we need a change, it's easy to jump in and tweak the code. Still HIGHLY RECOMMENDED!

Is your Shopify website lacking FedEx Smartpost? First give Shopify 0 Stars for this failure but then install BESPOKE SHIPPING and give them 5 stars. Our customers and our company can now save money by offering FedEx Smart Post. Thank you for the installation as well!