Bespoke Shipping , 199 reviews

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage complex shipping requirements, integrating multiple couriers, and calculating accurate rates. It's ideal for businesses with unique shipping policies, multiple vendors, and specific product specifications. However, it's best suited for those with coding experience due to its flexibility. Merchants commend the app's performance and the responsive, helpful customer support.

June 22, 2016

Bespoke Shipping helped us resolve a shipping challenge on our Shopify website. Notably, we have one product that requires 2-day shipping (UPS) during the summer months due to heat challenges.

Not only does Bespoke Shipping integrate with UPS, but it allowed us to create custom shipping rules on a product basis.

And, by request, Min helped us get this up and running quickly...in less than one day, freeing up our team to focus on other aspects of the website.

Give Bespoke Shipping a try...you won't regret it.

Royal Hawaiian Orchards
United States
Almost 3 years using the app
November 12, 2014

We couldn't be happier with the app!

After one year of having to program unsatisfactory work-arounds to deal with Shopify's rudimentary shipping system, we are grateful to have found this app, which serves our needs perfectly.

We are finally able to offer our customers fair shipping prices and are not left out of pocket either. The developer has been excellent in understanding our needs and even implemented our complex shipping logic.

Thank you to Min for being kind, helpful and reliable :)

Atelier Autêntico
Portugal
Over 2 years using the app
May 15, 2016

Needed customized shipping rates based on product specifications. Everything was set up within 1 day and works great. The service + product are both top notch.

Thanks!

Cheesyplace
Canada
Over 2 years using the app
January 13, 2020

This app is amazing. Works great. The customer service that Min provides is absolutely extraordinaire. Responds super fast, they care about their clients and they are very attentive to your needs. I fully recommend for you to use this app if you need custom pricing for your Shipping needs and or provide your customers with pricing from your Canada Post account directly.
Thank you Min for all your patience and help!!!

Pura Fibra Gear
Canada
Over 2 years using the app
November 11, 2016

Bespoke Shipping is a must-have app. With shipping costs being so high, and with carriers in the US using dimensional weight for most orders, charging incorrectly for shipping could easily cost us our margin on a sale. The owner, Min, provides excellent customer service and can custom-write code (for a small fee) that precisely meets your needs. Or, if you're a PHP whizz, you can code it yourself. We use FBA and another third-part fulfillment service. There are factors with both that affect our shipping costs (standard vs. oversized for FBA, dimensional weight and choice of carrier for our other service). The custom code we had Min write takes all of this into account and provides the customer with a choice of three shipping speeds with fees that precisely match our own shipping costs (including live rates from the carriers). This allows us to keep our shipping fees as low as possible for our customers, while ensuring that we are not losing money. As every seller's circumstances will be different, the advantage of Bespoke Shipping is that highly customized code can be written to meet any sellers needs. Highly recommended.

Tredoni
United States
Over 2 years using the app
February 5, 2020

HIGHLY RECOMMENDED
I used the App to help make sense of my shipping and it is saving me a lot by breaking out products into appropriate shipping categories.

The App is great but the service and support are just incredible. I am actually trying to convince Min to let me pay him a tip because he did so much work for the small setup fee that he charged.

I cannot say enough good about Min and the app. Happy to hear from anyone who would like more information.

HIGHLY RECOMMENDED

Baraka Shea Butter
Canada
Over 2 years using the app
June 15, 2018

This is a lifesaver app for shops with complex shipping rules. The PHP interface allows you to create complex shipping rules. Can recommend the app enough for people who need these kind of functionality on their website.

Cruelty Freeshopping
United Kingdom
Over 2 years using the app
March 9, 2015

Excellent service from Min, his help during the installation process itself was priceless. Great communication, quick turnaround, and very patient.

We have bulky items that need special attention to shipping charges, as well as dropshipping, and Bespoke Shipping handles it all with ease.

If you're looking for a solution to your shipping charges for your customers, give this great app a try!

ArmSoar Composite Gliders
Canada
Over 2 years using the app
Edited September 19, 2023

The developer of this app helped us set up a system that covers several niche needs, and continues to provide speedy support whenever questions crop up. Highly appreciate the people behind this app. Update 2023/09/20: This app and the team behind it is still an absolute lifesaver for us.

Animate International
Japan
Over 2 years using the app
May 31, 2018

We would be lost without this app. It has helped with all of our specific shipping needs. We've officially been live for a month now and have had zero issues with our shipping rates. On top of it all, their tech support is great, fast, and so helpful.

Three Star Smoked Fish Co
United States
Over 2 years using the app