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The app has functioned as intended, but it's really been the customer service and support that I appreciate. Anncode's willingness to offer custom solutions and employ them quickly and effectively solved a problem no other app could.
Thank you so much for making the needed adjustments! Excellent work.
Very good app and very good customer service. Rahul has helped me with custom changes for our store. I recommend it.
Discountly‑POS & Tier Discount is absolutely recommendable! Rahul immediately took care of my requests and helped me quickly. We've already had two video calls, where he efficiently and professionally implemented my requirements. The support is fast, friendly, and reliable. A great app with excellent service!
The support was really fast.
The other reviewers were right. Rahul has made customizations to the app. If you're looking for a point of sale solution for discounts this seems to be it.
My employees click the one button on the POS Checkout, then it checks for discounts, then you click apply. Mine is customized to choose largest discount between collections and customer tags. So a VIP customer might get 5% off their entire purchase. But Collection A is save 10% when you buy 10 or more. If they buy 10 of an item in Collection a, they save 10%. Then all the other items they save 5% because of their VIP.
Finally solves the problems of employees stacking discounts incorrectly. Before we'd have people getting the 10% for buying 10 or more of the item, and then getting the 5% discount on top of that from their account status.
I am excited to take this app functionality even further now.
Customer service is A++
We needed to create a tiered discount for POS only, and most apps do not provide the option to delegate discounts by channel. The Discountly team worked with us to create a custom solution for our in-store only discounts. It took a few tries to get it right but we are so happy with the result!
Installed the app today and immediately started a chat with support. Rahul was amazing! Not only did that work with us to ensure all features we needed were available on the plan we selected, they implemented some custom features that enabled the app to accomplish the workarounds we needed for the POS sales channel! Support likes this makes migrating your POS or online store to Shopify so much easier! We had worked with multiple discount apps trying to find the right one to accomplish our goals and either the functionality wasnt there or the support was too slow or non existent. Discountly is the way to go for your custom discount integration needs!
Customer Service for this app is top notch! After a long search for the right app this app has solved our discount needs.
Very good service!