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This app is very simple to use and I love it!!
Custom Cat was a great way to introduce my products. I look forward to more product choices.
Needed some high quality hoodies for a trade show and they delivered big time. Signed some big accounts because of it...and it was a tight timeframe.
Was having troubles with my first sale so I called custom cat for help. Mike was very helpful and knowledgeable and directed me to the places I needed to go to rectify my troubles. He gave me great information as I am new to this process, and I left the call feeling very happy and satisfied with our conversation. Thanks Mike!
CustomCat is an easy to use, beginner friendly platform that you point and click to add products to your Shopify or Etsy store. Competitive pricing and plenty of choice for all types of products will make your store stand out from the rest!
The Digisoft is not as good as advertised, The DTG they used to use was way better and softer. It might last longer but its thick and the colors are not that vibrant. It doesn't handle refined printing that well, it throws heavy white under the color? and it still looks faded. Prints are smaller than other POD's! Customer service is pretty good. Their options are kinda dated but the performance options are great! A little pricey though! I love the way they print their hats, full color and good size! but Die cut would be genius, also a little pricey! should offer bulk rates, hard to make money @ $15 bucks a pop wholesale?? Needed some hats replaced but they got lost, super disappointing. I mainly can't stand the Digisoft, good for simple and small designs but you lose a lot of detail with it!! wish they still offered DTG! and started printing bigger (especially on the plus size shirts) Hats is a big improvement but need Die cut patches and uncuffed Beanies (cuffed is too hot sometimes)!! If they fixed those issues, I'd give them 5 stars and probably subscribe!?
I have used CustomCat for the past several years as the primary vendor for our website, www.ROMEOCLUB.com.
Very happy with their service - you can call or email and get a reasonably prompt response. Other than a couple of product issues these past few years, 90% of the issues were "user errors".
The most recent "user error" last week, they went above and beyond to quickly resolve (same day) my mistake.
Wonderful, friendly and efficient service.
The app works very well. The customer service responding all your questions. The 2-3 business days is more than that but 7-10 days is still fine.
Love this app! So many high quality products to choose from. This is a must have for every Shopify store.
I've been with CustomCat for a few years now and I just have to say these guys are GREAT! They have the fastest turn around time of any POD supplier we've used and the quality is second to none. Rod Vener