CustomCat: Print on Demand

Ok .. I'm not big on negative reviews but I really think these words might benefit someone starting out as I was a few months ago .. and I say this with some reserve because I made a lot of money with CustomCat products. Here's the deal .. Great products .. Shitty fulfillment. Thats its plain and simple. I had over 6 returns due to products that either never arrived or arrived way past the ...

i really wanted to like this company, and the $6 tshirt price is excellent for the monthly rate, however, the app is SUPER buggy and frustratingly problematic. the customer service is awesome though, im not gonna knock them at all, if you have an issue they WILL sort it quick. the quality control in the manufacturing is decent. several of my clients have received garments that had completely ...

This is my review so far...
I really want custom cat to be my POD provider... but their customer service is pretty bad. So far it's taking days to get answers to questions, and then I get a cut and paste response... They now have a new interface but I can't even upload products without getting an error...

CustomCat products are a hit or miss. We had to drop another product because their print quality was horrible. We received a picture of a embroidered hat from a customer today that looked like someone just learned how to use the machine. We are a startup company and this isn't a good first impression to have, especially after the customer has been waiting two weeks for it to arrive. Do they not ...

its a good app when it works.i left the app for about two months ,and came back it hasnt worked since.

CustomCat has quality dtg prints that looked great, something I would sell. The prints were a lot better than Printful's, but there delivery took 2-3 weeks to arrive. Printful's took 7 days, but the quality was poor and I would not sell what Printful sent me.

In summary: Good dtg prints, really slow fulfillment.

The pricing is good for the one tee @ 6 dollars, Customer service is hard to reach, and the app has had to many bugs, it would totally be worth it if it was free like printful or print-aura, I tried it for 3 months, and I rather pay the 2 dollars more for better Cust. serv., labeling and invoicing. price isn't always all.

You know, I used to like this app.

The profit margins were absolutely solid, it offered up to overnight shipping, everything was all good, right?

From the time I started with them, to now, the amount of customer complaints has increased significantly. Customers would be getting products that were NOWHERE close to what they ordered, completely different designs, customer orders a small sweatshirt ...

I would not recommend them if you want quality printing. The print quality is always faded and a different color even after providing the best quality image. Tried them a couple of months and the customers were right it is very bad and inconsistent printing quality. Lesson learned!

Too expensive. $30/ month subscription. Most of the products are just ok price compared to other POD companies. Only exception is t-shirt and mugs that are really good pricing. I appreciate the fact that they have nike and addias products,which is harder to get, that can justify some increase in pricing. But most of us would never use up all those products.

Should offer a customcat Lite edition, ...