Anmeldelser (546)

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 76 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 5 % af bedømmelserne er på 2 stjerner
  • 15 % af bedømmelserne er på 1 stjerner
26. februar 2019

The app is user friendly & the customer service is fantastic. CustomCat is the best POD company in the industry.

madefreshtees
USA
Næsten 5 år bruger appen
25. marts 2022

I like it for the most part. The biggest problem is when thins get discontinued. There needs to be vast improvement in letting sellers know. Items just stay on your store. You don't find out until your customer orders something. They don't even alert you, THEN. The order just languishes until you have to ask by email - What's going on with my order # 1234? A day later...you get a response saying ...

Siffer Ink
USA
Næsten 5 år bruger appen
Bespoke Technologies svarede 30. marts 2022

Hi! I'm Mike B and I hear you. We don't like it when manufacturers discontinue styles either! I'm sorry but we don't have admin control to add, or remove, or make changes to ...

14. november 2019

Support is the best! Also, the quality always is checked carefully. And average shipping time is in the top of POD industry.

Printed Hub
USA
Mere end 4 år bruger appen
16. oktober 2018

CustomCat is a great POD fulfillment partner. My orders get shipped within 2 days and the quality of the prints are phenomenal. Anyone seller looking for a great POD company, definitely check out CustomCat.

Elevated Gear
USA
Mere end 4 år bruger appen
Redigeret 21. marts 2018

I've been using CustomCat for several months. We had some bumps in the road with a couple of my orders and I previously posted a poor review. It's time for an update. For the last 3 months I've had access to an account rep, J.T. who has ensured all my large orders were processed timely and responded quickly to a quality issue I had on an item in a large order. Product price and selection are far ...

Gay Pride Ts
USA
Mere end 4 år bruger appen
5. december 2021

I have been using CustomCat for the past 2 years, they have a very fast fulfillment time and all my customers are happy with the drinkware items they have received. The support team usually replies to any queries within 24 hours in a friendly manner. Things they could improve, provide a live chat and showcase their products on the Youtube channel. I would love to sell embroidered hats they ...

BuyTeeApparel
Indien
Mere end 4 år bruger appen
Bespoke Technologies svarede 6. december 2021

Thanks, for the feedback! Check out product reviews, including embroidered headwear, on our youtube channel! https://www.youtube.com/channel/UCU4dItXcZtXe6vEY5qjQcBQ

26. februar 2020

I had a problem with the personalization feature that custom cat offers. After explaining the issue, Brett at customcat had it resolved the same day within a few hours. Thanks a lot Brett..I really need this to work.

Get A Fresh T
USA
Mere end 4 år bruger appen
13. november 2017

My name is Leonard, and I really like the CustomCat app. First off it was really easy to use, second anything that I was unsure about I contacted the company and they walked me through it step by step. They were very patient with me, I will make sure to recommend CustomCat to all my friends!

Anotherlevel Us
USA
Mere end 4 år bruger appen
Redigeret 5. marts 2019

We have many customers who receive items that we do not even offer from CustomCat. Many customers do not receive the items at all. Many customers report that the print washes off after one wash. Don't even try to reach out to customer support, it's pointless. After selling 3000 shirts through CustomCat, this will be our last year using their service.

UPDATE: When we requested refunds for the ...

Rival Gear
USA
Mere end 4 år bruger appen
Bespoke Technologies svarede 4. marts 2019

Hi. I am sorry you experienced this. We are very proud to operate at a 1% replacement rate so for every 100 order you may or may not get one order that needs to be replaced. ...

Redigeret 4. august 2020

Excellent customer service and great price on products.Favorites are the mugs, which are one of the most competitively priced items on the market. Thank you!

Trumpshop.net
USA
Mere end 4 år bruger appen