Anmeldelser (556)

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 76 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 5 % af bedømmelserne er på 2 stjerner
  • 15 % af bedømmelserne er på 1 stjerner
31. oktober 2019

I've been Customcat's partner for more than 2 years. They work very well, I always receive their support.

Heathen By Nature
USA
Næsten 5 år bruger appen
14. juni 2018

They only didn't answer the last guy's phone call because they were handling my order...Mike provides great customer service! Highly recommend CustomCat!

Theotherguysapparel
USA
Næsten 5 år bruger appen
10. maj 2019

CustomCat provides t-shirt with cheap base cost with good customer service. I really recommend. Thank you!

The Tee Fulfillment Center
Vietnam
Næsten 5 år bruger appen
22. december 2020

Our store has been using CustomCat for almost 4 years and we are big fans! Their team is constantly looking for ways to improve the interface and usability of the app. Their products are good balance of price/quality and they stand behind them with a fair replacement policy for defective items. Their production times are very reasonable as well. Of course no POD is 100% perfect, but I think CustomCat does a stellar job with customer service, even during peak holiday times. Their seller Facebook page is an invaluable resource for sellers to navigate stock availability, learn design best practices and communicate with other sellers/CustomCat staff.

Eight Wine Ten
USA
Næsten 5 år bruger appen
26. februar 2019

The app is user friendly & the customer service is fantastic. CustomCat is the best POD company in the industry.

madefreshtees
USA
Næsten 5 år bruger appen
25. marts 2022

I like it for the most part. The biggest problem is when thins get discontinued. There needs to be vast improvement in letting sellers know. Items just stay on your store. You don't find out until your customer orders something. They don't even alert you, THEN. The order just languishes until you have to ask by email - What's going on with my order # 1234? A day later...you get a response saying - We've discontinued the polo and jacket, etc... Not Fun.

Siffer Ink
USA
Næsten 5 år bruger appen
Bespoke Technologies svarede 30. marts 2022

Hi! I'm Mike B and I hear you. We don't like it when manufacturers discontinue styles either! I'm sorry but we don't have admin control to add, or remove, or make changes to your products in your store. We do send at least two dedicated email announcements when a style/size/ color is discontinued. We also include any discontinued product announcements in the Thursday weekly email updates we send every week. The info is also updated in our blog and we make public announcements in our FB group. I'm not sure what else we can do but I'm sorry if you missed the announcements. If you have any questions or need any help, my direct email is mikeb@customcat.com

14. november 2019

Support is the best! Also, the quality always is checked carefully. And average shipping time is in the top of POD industry.

Printed Hub
USA
Mere end 4 år bruger appen
16. oktober 2018

CustomCat is a great POD fulfillment partner. My orders get shipped within 2 days and the quality of the prints are phenomenal. Anyone seller looking for a great POD company, definitely check out CustomCat.

Elevated Gear
USA
Mere end 4 år bruger appen
Redigeret 21. marts 2018

I've been using CustomCat for several months. We had some bumps in the road with a couple of my orders and I previously posted a poor review. It's time for an update. For the last 3 months I've had access to an account rep, J.T. who has ensured all my large orders were processed timely and responded quickly to a quality issue I had on an item in a large order. Product price and selection are far better than their competitors.

Gay Pride Ts
USA
Mere end 4 år bruger appen
5. december 2021

I have been using CustomCat for the past 2 years, they have a very fast fulfillment time and all my customers are happy with the drinkware items they have received. The support team usually replies to any queries within 24 hours in a friendly manner. Things they could improve, provide a live chat and showcase their products on the Youtube channel. I would love to sell embroidered hats they provide but before that, I want to see how hats look in a real environment and I think a youtube video would be the best way to see some real-life footage of products.

BuyTeeApparel
Indien
Mere end 4 år bruger appen
Bespoke Technologies svarede 6. december 2021

Thanks, for the feedback! Check out product reviews, including embroidered headwear, on our youtube channel! https://www.youtube.com/channel/UCU4dItXcZtXe6vEY5qjQcBQ