CustomCat: Print on Demand

They often ship half a month late and poor quality of both shirts and the actual print. They are quite inflexible. Definitely recommend staying away from them, the 30 dollar a month premium is not worth it

WORST POD EVER. Don’t be charmed by their low prices. They are cheap but they worked cheap as well. Embroidery: so technically limited and optimized to reflect their price positionning that they ALTERATE your designs in the worst way with no respect to the creation. Direct to garnement: don’t care at all of proportions and when pointing their lack of quality, hiding behind their guidelines and ...

We installed this app twice. The first time we uninstalled it because we could not justify the monthly subscription fee - our sales on the items we sold through Custom Cat just weren't there.

When they offered the "lite" program that does not have a monthly subscription, we decided to reinstall the app, something I deeply regret.

1) The quality of their print/embroidery is absolutely unacceptable ...

The quality is really bad, products arrive dirty and the print job is really bad. Tried to contact the company for weeks wrote at least 20 emails - no answer!!!
Be aware!!!

Every design was off centered, crooked, and iron marks on the t-shirts. Horrible. Looking 4 new app.

I have used it for 1 month and feel it is very bad, 10 days without tracking leads to many customers' refund. Order status don't update. So very bad.

Update:
Company stating it was our design rather than their quality standards.
These same designs have been printed by several other print partners with no lack of quality.
Customcat misprinted each item and the embroidery was pathetic.
The replacement order had new issues that the first did not.
Double printing our logo in one location is not an issue with our design as they say. We followed ...

địt mẹ tụi lừa đảo
bố hận tụi mày
trucking lởm
ship chậm hơn 10 ngày
15-20% ko gửi hàng cho khách
địt con mẹ custom cat
fuckkkkkkkkkkkk

Some orders have taken over a month, they've sent designs from other shops to my customers and their customer service holds zero accountability for their mistakes (They went as far as to blame me for contacting the wrong department once)

The fact this is one of the fulfillment companies in which you have to pay a membership fee to lose money is crazy. I'm actually going to be shutting down my ...

If you want a successful business don't use this company period. They are the worst. They talk the talk but they don't back it up. We have order stuck in processing and production constantly, like 14 days out now on many of them. So many chargebacks, unsatisfied customers due to poor print quality it's insane. They're completely completely out of integrity and don't care about their customers ...