CustomCat: Print on Demand

Great app - I've used all POD companies over the last 5 years and CustomCat has risen to the top option. Happy with processing time, pricing and quality of prints. Use them for all my direct to garment printing. Issues are rare but its impressive how fast they respond to and fix any order problem. I'm Happy

Custom Cat is Awesome.. And Mike Is the Best!!! Thanks for all the Help!!! Custom Cat Has never let us down!

I have not found a POD app that makes building products and collections as simple as CustomCat. There selection of products is huge, their pricing is some of the lowest you'll find for the products they offer, and the support team is top notch. I highly recommend CustomCat.

Great application. It helps me complete the order ahead of time. The best thing is helpful support. I am completely satisfied.

I mean, it works. I initially downloaded the app because it had amazing tie-dye, but the thumbnails never work. The workspace is rough, needs a lot of updating. It's not as user-friendly as it could be. AND it no longer lets me update from the Shopify page?? Once I make a shirt, it's just made. Not editing. I have to recreate the item each time. Even to simply change the price.

Hands down best print on demand company around. Customer service is bar-none. I will stay forever because of there amazing customer service. Thank you

I was able to set up a store within 1 week with this app. This would have taken a ton more time but they had an amazing blog that helped in this process. I was able to learn how to use the app and strategize on approaching new products to sell. When I called twice, their support staff answered my questions within 20 minutes, both times.

Ok .. I'm not big on negative reviews but I really think these words might benefit someone starting out as I was a few months ago .. and I say this with some reserve because I made a lot of money with CustomCat products. Here's the deal .. Great products .. Shitty fulfillment. Thats its plain and simple. I had over 6 returns due to products that either never arrived or arrived way past the expected time which was 8 to 10 business days. Amazon actually revoked my privileges due to CustomCat's fulfillment issues and I'm still digging through crap in the hopes that I'll get my privledges reinstated. All in all .. and its tough to say this because like I said before they have good products .. but I would pass. They're just not reliable. Period.

I just received my product samples today and I'm really disappointed with the quality :(

1. The colour of the fabric seems to bleed through the design, so the parts that are meant to be white take on the colour of the fabric underneath.

2. I ordered a Gildan Ladies 100% cotton T-shirt but the material was very rough and almost had a cardboard texture to it. It is also boxy and not slim fitting at all like shown in the mockups.

3. The tag on one of the T-shirts is completely dried up and you can't make out what it is saying at all.

4. The placement of the logo on the tank top is completely off. It is meant to be on the left pocket area but it's on my tummy area. On the mockups the placement looks fine but not on the actual product.

I have read all the other 1 - 3 star reviews and I agree with a lot of what other people are saying about the customer service. It takes them days to respond to you if at all...

I feel like if you want to build a long lasting brand you shouldn't use custom cat because of their unreliability. There are so many cases of the same thing happening time and time again with CustomCat so I definitely think that it's a problem that they can't deliver what they promise.

I will probably be looking for other POD companies. Really disappointed because I need to push back my launch date now :(

I am an advanced user, but this app is horrible. I accidentally processed an order, contacted customer service, and placed another order. However, the canceled order still shows in process 4 days later (that is canceled) and the second order is no where to be found. I find it very hard to contact customer service and trying to process manual orders is a nightmare.