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Spent several hours using their support and thrilled how available and helpful CustomCat has been. Highly recommend this app.
I've been using this app since 2016 on my other store. Great customer service experience, especially from Michael! Very friendly and personable. I use it for my other shopify store and on Etsy. Highly recommend!
FF was overall a great experience for shipping a first-time. The sales staff are helpful and responsive, and the order management software is clean and easy to use.
The application is very convenient to use and very useful for sellers like me. It's very good. Everyone should know about it
I don't write reviews too often, but a few words on Custom Cat...
In the beginning we were highly skeptical about POD as a whole. Custom Cat made it extremely easy to understand and begin doing business, as we use it for our store on Shopify. In particular, Mike B. was instrumental in taking care us via customer service. The company is located in my hometown, so I was actually able to walk in and tour the facility...it's HUGE, and state of the art. They are really getting products out and ready for delivery in the fastest times that we've dealt with, by far. Anyway, highly recommended to the person that is on the fence or coming from another POD company for whatever reason. Hope this helped with your decision.
Really enjoying my experience with CustomCat so far. They're one of the only POD companies I've found that does EOD — embroidery on demand. They have a large catalog of products, and great customer service too! I talked to Mike B. today for almost an hour about all sorts of things including a cool feature I didn't know about their app which will save me time loading collections of products to my site. I love the more personal experience they offer (you can actually call them) and will definitely be sending more of my business to them in the future. Recommend you give them a try too!
I have been absolutely floored with Custom Cat's customer service and quality! I recently made a mistake with a large order - completely my fault - but contacted Custom Cat to see if there was any way they could help. The customer service rep Mike B empathized with me and went above and beyond to help alleviate the sting of my mistake, offering so much more help than I expected. You can trust you're in good hands with Custom Cat! Quality Control is also top notch...he shared that they had to remake several shirts in our order to meet quality standards before they were shipped and all that we received looked wonderful. Shipping was very fast too. I can't recommend them enough and look forward to using them more in the future!
The CustomCat App Is amazing! They have so many product options + fast fulfillment. I highly recommend the CC app!
We are so grateful that we found CustomCat! The product line they carry fit our exact business model. We ordered some test products and the shipping was extremely fast (4-days). After receiving the items, we tested them out to ensure they fit our requirements for our brand. Would highly recommend them!
Great site. Looking forward to addition of future products. Maybe shoes? This site is easy to use and makes for a vast majority of my POD items. Being local, here in the USA helps as well.