Anzahl pro Bewertungsstufe
  • 76 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 5 % der Bewertungen sind 2 Sterne
  • 15 % der Bewertungen sind 1 Sterne
Bearbeitet am 22. Juli 2023

I have worked with CustomCat for over a year and I cannot imagine working with a different provider. I started off as a hater due to a few hiccups, but through exceptional Customer Service, I have been converted to a true fan.

CustomCat has created a Facebook Group that connects POD sellers with a group of like-minded sellers and CustomCat staff. The staff resolves issues, educates the community and works to identify possible company weaknesses with the intent of providing better products and services.

Since CustomCat creates all the products I sell and does not outsource any of the production aspects of their business, there is never a question of quality, turnaround time, bundling shipping discounts or who to contact.

For me, when working with CustomCat I feel like I have received all the benefits of a big, all inclusive POD provider but with the benefit of working with a small business who knows my needs.

With CustomCat I have found a business that is mutually invested in my success, offers a product catalog that allows me to build a profitable business, and who hears me when I speak.

Mystic Blvd
Vereinigte Staaten
5 monate mit der App
Bespoke Technologies hat geantwortet 20. Juli 2023

We sincerely apologize for the negative experience you had with our customer service. We value your feedback and are committed to improving our response times and overall service quality. Your comments will be taken seriously, and we will work diligently to enhance our customer support standards. We appreciate your understanding and hope for another opportunity to serve you better in the future. Thank you for bringing this to our attention.

8. März 2023

I have to call out Joshua Turkin who saved the day. I have been struggling for months and watched many, many tutorials. Some of us learn differently and it's extremely frustrating to adapt to the "New Normal". I was ready to walk away from the entire business until I found Joshua. It takes a special person to understand the different needs of customers. You are lucky to have him. If it wasn't for him, I would have given up on the entire process. Thank you Josh. I can't put in words what your patience and dedication mean to me. You restored my faith in humanity.

Vereinigte Staaten
17 tage mit der App
7. Juni 2023

As a new owner of a Shopify store, I have had a few challenges along the way. Order fulfillment via CustomCat HAS NOT been one of them. Any time I have an order issue, CustomCat has been able to assist in resolving it. One of the exceptional customer service representative is MB. He is knowledgeable, personable, and professional. I would highly recommend CustomCat for your print on demand needs.

Vereinigte Staaten
27 tage mit der App
30. Mai 2023

I've been with Custom Cat since 2018 and absolutely love them. Over the years, I've seen the quality of their prints go up exponentially. The new Digisoft decoration method is out of this world and and absolute game changer. I can't recommend them enough. And sure, they've made a few mistakes over the years, but they've been super quick to resolve them and their customer service team has been so attentive to us.

If you're looking for a POD that has exceptional quality AND a wide assortment of activewear, then Custom Cat is it.

Still I Run
Vereinigte Staaten
Fast 2 jahre mit der App
1. Juni 2023

Mike in customer service really walked me through my store settings and got me taken care of with disconnecting the pro version. He was awesome! Also shout out to JT. thanks for helping out as well.

Modish Gifts
Vereinigte Staaten
6 monate mit der App
30. Oktober 2022

- user-friendly
- interactive
- well designed
- variety of products
- fair pricing
- well built
- customer-oriented

Exceptional Merchants
11 monate mit der App
12. Juli 2022

A great app. Easy to use, low cost. The support system is relatively good, with a variety of languages ​​to support.

uBlueE Store
Vereinigte Staaten
Mehr als 3 jahre mit der App
25. August 2022

Great site. Looking forward to addition of future products. Maybe shoes? This site is easy to use and makes for a vast majority of my POD items. Being local, here in the USA helps as well.

Vereinigte Staaten
Etwa ein jahr mit der App
27. Juli 2022

The application is very convenient to use and very useful for sellers like me. It's very good. Everyone should know about it

Etwa ein jahr mit der App
20. April 2022

The CustomCat team is fantastic! They're extremely helpful and knowledgeable. And I love that they have folks that answer the phone. At a time when so many companies don't even offer any phone support, CustomCat maintains that personal connection. I highly recommend CustomCat.

Namaste the Day
Vereinigte Staaten
Fast 3 jahre mit der App