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These guys are awesome and provide excellent products! They as well addressed every concern I had with great customer service! I highly recommend Customcat for your print on demand needs!
tạm được free phí cho tao đi nào. không free thì tao đéo dùng nữa đâu nhé.
tạm được free phí cho tao đi nào. không free thì tao đéo dùng nữa đâu nhé.
Thanks to Bett your Customcat representative he has made my start up with your product exciting and pleasurable. He is a great model for all of your employees.
I am amazed at how well custom cat has been for us!! I have had questions and needed to email and call, both times I was helped VERY quickly and politely. Sometimes customer service at places can be scary, but I have had nothing but pleasant experiences with this crew. I have a store to sell clothing and accessories for my sons wheelchair basketball and the products have been amazing, it was so easy to learn the store and how to apply my designs!! I highly recommend customcat
CustomCat is the best POD Company. Their products are amazing and the customer support is fast and responsive. Good job!
I would not recommend them if you want quality printing. The print quality is always faded and a different color even after providing the best quality image. Tried them a couple of months and the customers were right it is very bad and inconsistent printing quality. Lesson learned!
Awful
Some orders have taken over a month, they've sent designs from other shops to my customers and their customer service holds zero accountability for their mistakes (They went as far as to blame me for contacting the wrong department once)
The fact this is one of the fulfillment companies in which you have to pay a membership fee to lose money is crazy. I'm actually going to be shutting down my site because I have to re-visit my fulfillment options.
not worth it.
Hi! I am sorry about your poor experience with us...we would NEVER send your design to another seller. We ship out thousands of orders a day. If your customer received an order by mistake, this is a very rare circumstance and falls under our 1% of order that need to be replaced. We will ALWAYS honor that. Let us know the order number and we can replace this for you!
Without a doubt the worst customer service. Do these people not understand that we have options, but because of some youtuber choose to pay for POD service... LOL Bye Felicia. There is no hunger to win in this company. They just don't give AF about anything. Well then don't open a business.
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Good luck ;)
Hi! I am sorry you had a poor experience with us. If you ever want to try us out again we would love to have you back! But, we noticed you have not uploaded anything to our app, nor do we have any emails to our customer service department with anything indicating you were struggling. Next time just email or call us. We are always eager to help!
This is the best choice for POD. I have used it for the past 2 years and feel good about it. Good products, affordable prices, stable service quality are one of the reasons I believe in.
Today, I had my first order come through but I forgot to select my vendor to CustomCat on my products list. Due to this error, my product order wasn't showing up in the CustomCat App. I called CustomCat and spoke with Brett about the issue. He was very pleasant to work with and walked me through what I needed to do so he could manually process my order. Since this is my first time using CustomCat, he was so kind to go through how the entire process works so I had a better understanding. Although I've only used their service for a short period of time, I would highly recommend this company for any of your Print on Demand needs. The order process is flawless and allows you to pause any order if you need to make changes before it goes into production. Not to mention, the customer service is exceptional. Thank you CustomCat!
-Tonya J.