Avis (547)
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Affordable POD app with good basecost. They even have local support speaking native language to help seller. Recommend! Highly recommended!
CustomCat is certainly my favourite when it comes to embroidery. The quality and delivery is amazing. My clients loves the product so much! Really to go to supplier!
I am an advanced user, but this app is horrible. I accidentally processed an order, contacted customer service, and placed another order. However, the canceled order still shows in process 4 days later (that is canceled) and the second order is no where to be found. I find it very hard to contact customer service and trying to process manual orders is a nightmare.
Hello! I see our support cancelled and issued a refund request within 6 minutes from the time the order you accidentally submitted was processed. Thats good because we often ship orders the same day they are processed so I'm glad support was so quick to help. The next shopify order ( 1056 ) did not have CustomCat as the vendor so it could not process. Please click the manual orders tab in your navigation to view info about orders you placed manually through the app. Your shopify orders show in your account dashboard under view all but manual orders placed through the app live in the Manual Orders tab. I'm Mike Blotkamp and I'll give you a call today to clarify any questions.
Good quality products, fast shipping. I really like the customcat working interface: flexible, smart, convenient.
When I first installed this app they turnaround wasn't that bad. Now that they are working on converting their systems, the turnaround time is a nightmare. I've got a few orders been in production for well over 15 days and no answer to when they will be shipped out.
Thank alex. good. I think this app is great for many reasons, but most importantly, I think their 'always growing' product catalog is such a great perk. They are always paying attention to the trends so they know what products are selling well. This is a huge advantage ..
Good work. I like work with you, keep good work. But I see will be better if you supply faster support.
This is the best app I ever used. I order a lot of products from Customcat. They have good products, quality print and customer service perfect. I want to cooperate and develop my business with Customcat
This is a perfect supplier, a great app with sellers. Great product quality thanks somuch I Like It!
i called today wanting to purchase a sample of one of my products and I was instantly greeted by a great, friendly and genuine guy named Brett. I had so many questions on how things worked and not one time did I feel rushed or unwelcomed to ask away. He was patient, gave great direction and we shared a few laughs in between. I feel more educated on the process and happy to get to know a little better about the company that I am trusting to make my products shine. We agreed that it's a give and give business situation. If you give them (they are easy requirements) artwork, they will give you a great product in return. I highly recommend this company- Les