Avis (556)
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I use a bunch of POD's and CC is the easiest to use. The cool part is they "own" any issues if you contact them. Yes, I'll admit they aren't perfect - either am I haha. But when there is an issue they fix it quickly. Much easier than my other factory. Items are great but I do recommend testing them first. For example, our designs look great on mugs but not the flip-flops. Make sure you use hi-def, vector images and you will love their quick turnaround. Cheers
Best app fulfillment POD product with fast shipping and high quality product. Very fast and good support team. Thank you
The app works very well. Loading products is very streamlined and fast once you get the hang of it. It seems like they built the app to upload lots of products at once. In terms of quality - they are much like every other app where sometimes there are issues. They always respond and replace the orders that were not satisfactory and the order that are satisfactory are always excellent quality.
It's the best POD fulfilment company in the United States.
Working with CustomCat for over 3 Years. Highly recommended to every seller!
Pros:
- Highly competitive base cost + shipping fee
- Fast production time: normally ~1-3 business days, in peak season ~2-5
- Large product catalogue: tees, mugs, accessories, ornament, bags and 50+ types
- Responsible policy: free replacement/refund for lost/defect/wrong packages
- Excellent support: via email, FB group and even FB messaging to staff/managers
- Powerful system: can upload 250 designs images, and generate over 1,000 products at once
Special thanks to Michael, Alex, Joshua and Brett for the great help in these years!
good product selection but I wasted lots of hours attempting to resize the logo for the embroidered products and watching their tutorials but to no avail! Also, the logo is not simulated as embroidery and looks crappy on on the website.
The app is very poorly designed and not intuitive at all. I also did not realize that this is the same company as MyLocker. I've ordered multiple samples from them through Printify and the quality was terrible. They were the worst prints I've ever received.
customcat app is an easy app to use. Their customer service is great. i have being using customcat to fulfill me product for years. Mr. mike is very helpful and very patient to answer my questions. i personally recommend customcat 100%
application is too bad. It's a inhibitor to the user.
Hi! Sorry that you had an issue with our app. We would love if you could email us on where you want us to improve. We always encourage our customers to suggest where we can improve from an app interface standpoint. We have several amazing full-time developers that are working around the clock to improve the app to make it as user friendly as possible.
Great app. Easy to use and the customer service is great. I have tried several other fulfillment options but CustomCat is absolutely the best. They have the fastest turn around for product fulfillment, the largest selection and the quality is always first rate. Any questions we have are immediately by their staff. Keep up the great work!!!!
I have had a great experience with CustomCat so far. Good customer service. Very good mug quality. Great products in general. Definitely worth trying them out.