Avis (546)

Note globale
4,3
Nombre d’avis par note
  • 76 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
4 août 2022

Huge range of products, good prices, and easy to use back end. Solid app for anyone looking to add some print on demand products and not worry about up front inventory or fulfillment.

Driven District
États-Unis
6 mois d’utilisation de l’application
2 novembre 2020

Good service! Shipping fast especial with mug and ornament! I really like the customer service. They're nice and helpful!

ff100
Viêt Nam
6 mois d’utilisation de l’application
12 mai 2022

Not only does CustomCat offer actual plus/big & tall sizes, they have amazing customer service. I (and my customers) are very happy with their DTG printed apparel, and I look forward to expanding my product line and growing my business with them.

Swole Unicorns
États-Unis
6 mois d’utilisation de l’application
1 juin 2023

Mike in customer service really walked me through my store settings and got me taken care of with disconnecting the pro version. He was awesome! Also shout out to JT. thanks for helping out as well.

Modish Gifts
États-Unis
6 mois d’utilisation de l’application
Modifié le 22 juillet 2023

I have worked with CustomCat for over a year and I cannot imagine working with a different provider. I started off as a hater due to a few hiccups, but through exceptional Customer Service, I have been converted to a true fan.

CustomCat has created a Facebook Group that connects POD sellers with a group of like-minded sellers and CustomCat staff. The staff resolves issues, educates the community and works to identify possible company weaknesses with the intent of providing better products and services.

Since CustomCat creates all the products I sell and does not outsource any of the production aspects of their business, there is never a question of quality, turnaround time, bundling shipping discounts or who to contact.

For me, when working with CustomCat I feel like I have received all the benefits of a big, all inclusive POD provider but with the benefit of working with a small business who knows my needs.

With CustomCat I have found a business that is mutually invested in my success, offers a product catalog that allows me to build a profitable business, and who hears me when I speak.

Mystic Blvd
États-Unis
5 mois d’utilisation de l’application
Bespoke Technologies a répondu 20 juillet 2023

We sincerely apologize for the negative experience you had with our customer service. We value your feedback and are committed to improving our response times and overall service quality. Your comments will be taken seriously, and we will work diligently to enhance our customer support standards. We appreciate your understanding and hope for another opportunity to serve you better in the future. Thank you for bringing this to our attention.

Modifié le 19 avril 2022

Perfect supplier.
Right price, great quality. I was going to give 4 stars but that was not right and I changed it to 5 stars. Congratulations.
I will recommend this supplier to my friends

Anhtu2268
Viêt Nam
5 mois d’utilisation de l’application
8 mars 2024

I looked around at all the options available and went with my gut to go CustomCat and I could not be more pleased. The process is about as straight forward and simple as one could make it, the pricing is competitive, the quality of the DIGISOFT is freaking incredible, and the customer service is the best in the USA, hands down. If you want to work with a great company who actually cares about you and not just money this is the one!

SorkWux
États-Unis
4 mois d’utilisation de l’application
23 novembre 2020

CustomCat quality has been terrible in the last few months. We have numerous complaints from our customer regarding the quality of our products. In addition, it is IMPOSSIBLE to get through to anyone on the phone. I have called numerous times as well as sent emails asking for someone to call me to resolve this and have gotten ZERO reply. We are at the point if we don't get someone to contact us soon we are going to move our business to another vendor. I would NOT recommend this company at all.

Signature Lacrosse
États-Unis
Presque 4 ans d’utilisation de l’application
20 décembre 2023

Tried to like this POD but their print quality consistently failed to measure up. Customers constantly sending photos of print washing off on first wash. Customer service is prompt to reply but who cares about that when i don't have repeat customers due to poor quality. I had to go find a better POD.

The Original Deer Mullet Shop
États-Unis
Presque 3 ans d’utilisation de l’application
Bespoke Technologies a répondu 18 janvier 2024

We're very disappointed to hear you weren't happy with the quality of the apparel you received from us while you were using our service. We agree that DTG was not consistently high enough quality to meet our standards, which is why we discontinued it in 2022. If you'd like to read about the updates we made to our apparel decoration process since you stopped using CustomCat, you can find more info here (https://digisoft.customcat.com/). We would love to send you a sample if you'd be interested! Please reach out to us at contact@customcat.com or give us a call at 844-874-8623 (M-F, 8am-6pm EST) if there's anything we can do for you now or in the future.

Modifié le 12 juin 2019

I have not found a POD app that makes building products and collections as simple as CustomCat. There selection of products is huge, their pricing is some of the lowest you'll find for the products they offer, and the support team is top notch. I highly recommend CustomCat.

Tiny Dime
États-Unis
Plus de 6 ans d’utilisation de l’application