Avis (546)

Note globale
4,3
Nombre d’avis par note
  • 76 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
28 septembre 2020

Hello all, please read before order from CustomCat I order DT1100 Lightweight Full Zip Hoodie and order to my friend as a test , thanks I did it before put on my store other way will get many complaints from my customers as material very very thin you can see true, my T-shirts much stronger when this hoodie, looks like cheap cheap product, never order from them again

CMCcoffee
Irlande
14 jours d’utilisation de l’application
Bespoke Technologies a répondu 28 septembre 2020

Hello. CustomCat offers 36 different sweatshirt & jacket styles. The DT100 Lightweight Zipper Hoodies is just that...a lightweight zipper sweatshirt. We dont make the ...

4 août 2020

5 of 7 orders were wrong. received totally wrong products. my logo was done in completely wrong color. customers received products for a company that wasn't even mine.

DoxieGuy BBQ LLC
États-Unis
13 jours d’utilisation de l’application
Bespoke Technologies a répondu 20 août 2020

Hey Scott,

Thank you for your review! We're very sorry to hear you're having a negative experience with our services at this time!

I was hoping to hear back from you ...

3 octobre 2017

The app has too many critical bugs. Many features don't work from screen to screen. It locked up my system and had delayed response times. Really slow at times. Wasted a lot of time working my way in and out of the features and adding products. Biggest issue beside the slow response and system lock up is that the fields for entering in product name, selecting colors and sizes, adding to ...

Wearyourdoodles
États-Unis
5 jours d’utilisation de l’application
7 août 2019

I have several apps in my store. I never bother to read the user guide for any of them. They are intuitive and designed with ease of use in mind. This app has a terrible UI. I tried a dozen times to get my logo file uploaded. it meets all the file criteria they have in their FAQ. Once i finally got it to load and show up. It disappeared. I dont have time to mess with an app that is buggy and ...

Everything Hippo
États-Unis
3 jours d’utilisation de l’application
Bespoke Technologies a répondu 8 août 2019

Hey Lance – What you are describing sounds like you’re going to our website instead of accessing your app via your installed app section inside of your Shopify navigation. ...

7 juillet 2021

got 1 order, 7 days later no order, no communication telling me the item was out of stock, I had to open a ticket just to find out 6 days later but my customer had to get refunded.

The Wolf Cartel
États-Unis
3 jours d’utilisation de l’application
Bespoke Technologies a répondu 8 juillet 2021

Hi Wolf! Congrats on your 1st order and sorry it included an OOS variant which moved it to your error queue in your CC dashboard. I see this order was placed on July 2nd. ...

16 septembre 2017

Ordered a couple sweatshirts for testing and I'm glad I did... the print quality was very faded and shoddy looking- white print residue spots outside of the design. Very linty and it had hairs on it. I believe I could heat transfer something that would look much better than this.

The embroidery on the other sweatshirt was ok in quality but it was only about half of the size of what it showed in ...

207 Threads
États-Unis
2 jours d’utilisation de l’application
Modifié le 2 août 2020

I finally decided to make a 1 star review to CustomCat. Every type of issue takes away 1 star and there are many issues at the moment so they should have received zero stars if it would be possible.

#1 Quality control issues - I sold thousands of face masks and it's unbelievable how much work I had with customer support. About 5% off all masks had quality issues, either the customer received the ...

Leruel
Allemagne
2 jours d’utilisation de l’application
23 février 2019

The app has a terrible interface unlike it predecessors modern easy to use interface. Plus the main reason for uninstalling is that they force you to use the vendor name of "CustomCat." Thats totally contradictory of making self branded merchandise. Not sure why they do this, by all means they don't have to since other on demand services don't require it, but it's likely a selfish from of ...

Wild Child Bikes
États-Unis
1 jour d’utilisation de l’application
Bespoke Technologies a répondu 11 mars 2019

Hi, I am sorry you did not like your initial experience with us. I wish you would have talked to us first before uninstalling. Actually, you do not have to have the vendor ...

21 août 2019

i tried to use this but, that was a fail. I choose this app because of the amount of product it has. I was looking for more children items and athletic wear. This company has it but the creativity part is limited. If i have an idea i don't want to be limited to the amount of my creativity. If you are looking for a lot of product this app is good but limits your creativity.

My 3 for u
États-Unis
Environ 17 heures d’utilisation de l’application
Bespoke Technologies a répondu 21 août 2019

We appreciate the feedback, but can you please elaborate on how our app is stifling your creativity? CustomCat's sole purpose is to provide print on demand services. Our app ...

5 août 2019

The app is very poorly designed and not intuitive at all. I also did not realize that this is the same company as MyLocker. I've ordered multiple samples from them through Printify and the quality was terrible. They were the worst prints I've ever received.

I Crave Cars
États-Unis
Environ 2 heures d’utilisation de l’application