CustomCat: Print on Demand

The Digisoft is not as good as advertised, The DTG they used to use was way better and softer. It might last longer but its thick and the colors are not that vibrant. It doesn't handle refined printing that well, it throws heavy white under the color? and it still looks faded. Prints are smaller than other POD's! Customer service is pretty good. Their options are kinda dated but the performance ...

I like it for the most part. The biggest problem is when thins get discontinued. There needs to be vast improvement in letting sellers know. Items just stay on your store. You don't find out until your customer orders something. They don't even alert you, THEN. The order just languishes until you have to ask by email - What's going on with my order # 1234? A day later...you get a response saying ...

I sell a fair amount of shirts using Custom Cat.

The system works well for me overall. For T-Shirts the turnover is fast, but sometimes there are delays with items other than standard Tee's. This can be frustrating as there is really no way to talk to anyone in the company other than Customer support, who really aren't able to help. Nowadays people are just spoiled by Amazon... they get really ...

Wish I could give them more, but twice now they have sent garments out with nothing on them. Another garment was sent out with a hole and no replacement shirt to be sent out. Customers ordered black shirts with a black print or a dark ash shirt with black print, and instead of letting anyone know there was a problem, they send it out blank and say you would not see the ink. Weird, because I have ...

This app doesn't allow us to change the size of our print file. It's a bit of a turnoff. Customcat needs to fix it.

I really enjoy this services fast fulfillment times and low prices which is the main reason I stick with them HOWEVER, they are really sub par when it comes to keeping items in stock ESPECIALLY for anything in the color brown. Most of the items in my shop are printed on brown shirts, hoodies, etc. so it really hurts my business when they claim they’ll have a certain size in stock but them wait A ...

CustomCat was fairly good but it didn't work out for my business and my target market. I know that with time their app will hopefully become better. It is a little annoying not having the possibility to use it in Safari if that's my choice. I would not miss the difficulty of the process. Also not having a 'go to' customer service in a chat here and depending on email is something that, if fixed, ...

A: Why would you send hats in a bag and not a box? Frustrated customer that would like to see this change.

B: Thank you kindly for the response. It took me a long time to figure out as I had deleted many apps and reinstalled due to an issue. I just happen to be in my final review after reinstalling and posting t shirts, etc and ran into the log files and noticed an order#. This hat was chosen ...

looking forward to install this app but want to know 1 thing product price are including shipping rates or do you charge shipping rates extra?? thank you