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I have limited IT skills so establishing any online platform is daunting to say the least - I have found Custom Cat easy to use and more importantly when I have had problems their support service has been exceptional (speedy responses, polite and informed responses and a willingness to walk you through any issues, however basic, without attitude). I wouldn't hesitate to recommend Custom Cat to anyone and once all the online stuff is done their products are top quality whilst considerably cheaper than their opposition - well worth the monthly $ commitment if your serious about establishing a viable online store.
pretty easy to set up. I really like Custom Cat's variety and choices for apparel. The app integrated pretty easy.
The quality of the product in addition to the extremely kind and helpful support team at CustomCat has made this experience seamless and enjoyable. My partner and I launched a business with CustomCat in a matter of weeks and are now fully automated. It has been the easiest experience I've had with fulfillment and I highly recommend CustomCat!
My experience is that their customer service rocks. I called them with a question, no hold, it just rang and someone immediately picked up and was very nice and helpful.
We choose them because of their range of athletic product styles, colors, and sizes. Quality and production time have been good. Easy to use, but with enough flexibility for our needs.
I love Custom Cat so much. They have a fast production and shipping system, a diverse selection of shirts with reasonable prices, enthusiastic and friendly support team. They have been helping me build my business better. Really love them!
CustomCat has a Customer Service superstar by the name of Jahaira. They were extremely helpful with a variant issue we were dealing with. They worked the with us for about 2 weeks, troubleshooting different things until we finally were able to track down the issue. I've never experienced such phenomenal support. I mean, THEY literally went over and above to solve our issue. We were damn near ready to hire them to our staff if we could. It really made us feel like our partnership was super valuable.
We have been using the CustomCat App. successfully for years and the products and customer service has been outstanding. Even during the crazy Pandemic, when they re-opened everything was processed and shipped on time. The Team at CC is always available to help. Great service, excellent quality & prompt shipping to clients. Highly recommended. David G / ILuvTequila
I've been with them for almost 4 years now - my customers love the quality, the shipping times are lightning fast, and the support has been really really good. I especially like how responsive they are in their Facebook group for issues that are not order-related.