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It doesn't take long to learn how to use this great app with your Shopify store and start adding your designs to a wide range of products. There is a great choice of clothing at different price levels and other fun things like coffee mugs, hats and even baby clothing. I love the new holiday ornaments they have just launched and there are currently some great special offers they are offering leading up to the holidays.
Great app and great fulfillment. I got a very quick help from your support team to fix personalization issues. My friend introduced you to me, you made his orders shipped out within 1-2 days, which surprised me a lot, so I decided to use the app.
I've been very very happy with Custom Cat. I first started using them in November and was hesitant with the subscription based platform, but I feel like 3 months is an adequate time frame to give them an honest and unbiased review.
The defect rate has been less than 1% and each time there has been a problem, there has been no run around. I tell them there was a problem, send them a pic of the problem and the only emails I get back say this, or something like it. "I am sorry about this. This isn’t anything on your end. It looks like this is a printing error.…We have issued a replacement for you and have sent it out with expedited shipping."
What more can you ask for from customer service?
Print quality has been spot on. I use them for my Direct to Garment and Dye Sub needs. I have not yet offered an embroidered product, but they will get that business when I do. I've never not been happy with Custom Cat.
Give them a try and you won't be disappointed.
CustomCat is very resourceful and easy to manage. So far I see it being the BEST print on demand thus far. Great customer service and very helpful information on learning how to work the app.
Incredible experience working with Custom Cat! We've worked with CC for the last 11 months and I can't say enough good things about them. Their shipping times are very fast, they offer a huge selection of products, and their customer service is very responsive and always helpful, especially Mike Blotkamp! Thanks!!
The custom Cat support team is nothing short of EXTRAORDINARY. After speaking with Mike he was able to help me resolve my billing discrepancy without a problem. I find this company to be an amazing asset to work with and I will definitely keep working with them in the future.
Customcat is dope! Haven't received a bad product, prices are right, stitching is EXCELLENT quality. I started with Printful, but customcat is now my primary vendor. Keep up the good work people, because I'm depending on it! Thanks again
Nice app. Good upgrade. Fast shipping, low cost. Alex is also a lovely support; he's really helpful.
The representative Joshua T. helped my business tremendously when I had questions about customcat. I had a great experience so far!
Quality products, Quality people. Switched from another POD supplier in the fall and we are very pleased with our experience here at CustomCat. Mike and Alex are extremely helpful and patient throughout the process and the day to day. Incredible product selection and Professional service make this our Best Choice to deliver Top Quality products to our customers. We recommend this App.